normal paysite Credit %?

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  • Jizar II
    Confirmed User
    • May 2001
    • 1425

    #1

    normal paysite Credit %?

    It´s pissing me off when some of my trial/full members call and get their charge credited because they claim they canceled before the end of trail trial ect. ect... whats the normal %?
    I´m using Jettis, and they seem very happy to refund everyone.
  • WayPay-Kenny
    Confirmed User
    • Jul 2002
    • 136

    #2
    I would think that any third party processor is going to credit the payment if pressured even the slightest bit. Otherwise the cardholder will just charge it back.
    SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, then you may use a 624x80 instead of a 120x60.

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    • chrism
      Confirmed User
      • Nov 2001
      • 256

      #3
      I asked Jettis about their refund policy last week. They said:

      "If a customer wants a refund, they get it pretty much. Through our extensive experience in this industry and trying out different techniques it has been made very clear, that when a customer wants a refund, and we do not issue, than they will go to their bank and get it anyway. Banks 99% give the customer a refund when it is an internet delivered item. "
      SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, then you may use a 624x80 instead of a 120x60.

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      • Gary
        Confirmed User
        • Aug 2001
        • 6110

        #4
        I dont worry about that stuff. I send out emails to all my members telling them that i have their address and if they chargeback or ask for a refund i will send some ex-con's over to there hom to fuck them up and rape any family members that might be there.

        You gotta start playing hardball with your members

        Up to 35$ per join...!

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        • Jizar II
          Confirmed User
          • May 2001
          • 1425

          #5
          I understand it´s very important to keep the chargeback ratio down, but I still think it´s way to easy to get your money back.. most of my refund requiring members say they did cancel before their membership would convert to monthly.. most of the time it´s a plain lie.

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          • playa
            Confirmed User
            • Feb 2001
            • 6432

            #6
            i have heard jettis is pretty easy when it comes to refunds,,,

            believe it or not i tend to believe most Surfers will NOT call their bank to get a chargeback,, who wants to tell them it was from a porn site?

            try a different proccessor who isn't so giving

            Comment

            • wonton
              Confirmed User
              • Apr 2002
              • 802

              #7
              1-2% is normal from what i've seen, but of course this depends on alot of factors...

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              • SunTzu
                Confirmed User
                • May 2002
                • 456

                #8
                Yeah it would be great if visa/mastercard would impose the same set of restrictions on their card holders as they do us.

                Maybe track how many refunds/chargebacks and restrict a person if they're excessive.

                Last edited by SunTzu; 08-28-2002, 11:53 AM.
                Gtalk and email :: sd at tabu.com

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                • Daymare
                  Confirmed User
                  • Feb 2002
                  • 2674

                  #9
                  word

                  Comment

                  • Thee Johnclave
                    The Billz Collectaz
                    • Nov 2001
                    • 632

                    #10
                    Jizar II... send and email to [email protected] with your account info and we'll be happy to have a look at your specific credit rates.

                    SunTzu... no doubt that would make all our lives much easier....and make us all much wealthier. ;-) Sadly Visa and MC are 100% behind the consumer. Ever see the MC "zero liability" commercials? Educating consumers how to refund.



                    Unfortunately credits are a very necessary evil. Many companies have found that the hard way.



                    Seeking large traffic deals.

                    john at pptme dot com

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