How can I tell if my router is fucked or it's the provider?

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  • DWB
    Registered User
    • Jul 2003
    • 31779

    #1

    How can I tell if my router is fucked or it's the provider?

    I'm in Thailand (aka Internet Hell), and my connection is just enough to let me use IM and get on a few sites here and there.

    The company keeps telling me it's my router, and won't go any further than that with the problem. I can hardly surf, can't download or upload anything for the past several days.

    How can I check so I can let them know what's up. The monkeys that they are.

    Help!
  • Barefootsies
    Choice is an Illusion
    • Feb 2005
    • 42635

    #2
    Buy new router. Keep receipt. If it works better. Problem solved. If not, return it.

    Tell ISP where to pound it and to roll a truck toots.
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    Enough Said.

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    Comment

    • Juicy D. Links
      So Fucking Banned
      • Apr 2001
      • 122992

      #3
      plug directly into the cable modem or whatever.... unplug the router out of the picturee

      Comment

      • baddog
        So Fucking Banned
        • Apr 2001
        • 107089

        #4
        Originally posted by Juicy D. Links
        plug directly into the cable modem or whatever.... unplug the router out of the picturee
        That would be my suggestion.

        Comment

        • Mikaxxx
          Confirmed User
          • Mar 2003
          • 194

          #5
          Have you tried to connect your PC directly to cable modem (or what you have) without a router?

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          • Mikaxxx
            Confirmed User
            • Mar 2003
            • 194

            #6
            Lol, gfy has the fastest repliers

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            • Vick!
              Confirmed User
              • Nov 2005
              • 6882

              #7
              Hit and trial..

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              • DWB
                Registered User
                • Jul 2003
                • 31779

                #8
                Sorry guys, I mean to say MODEM, not router. They are saying my modem isn't working right.

                My bad. Mmmkay.

                Comment

                • born2blog
                  Confirmed User
                  • Sep 2006
                  • 1801

                  #9
                  I had a similar issue with my ISP yesterday, finally after rebooting several times it was resolved but still annoying when that happens
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                  • Reak AGV
                    Confirmed User
                    • Dec 2004
                    • 4283

                    #10
                    Call them up and tell them to come over and fix the issue... they'll be there tommorow. aftnernoon. if you're lucky

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                    • BigBen
                      Confirmed User
                      • Nov 2004
                      • 2299

                      #11
                      Do a constant ping to both modem IP and modem's gateway IP and see if packets drop from one or both.

                      On windows command line: ping -t IP_ADDRESS

                      Comment

                      • Antonio
                        Too lazy to set a custom title
                        • Oct 2001
                        • 14136

                        #12
                        Originally posted by Juicy D. Links
                        plug directly into the cable modem or whatever.... unplug the router out of the picturee
                        in 90% of the World it's telephone line -> router -> PC

                        there's no "cable modem or whatever", I can bet 6 of my nuts that that's the case in Thailand as well

                        Comment

                        • dav3
                          Confirmed User
                          • May 2007
                          • 7348

                          #13
                          Originally posted by Antonio
                          in 90% of the World it's telephone line -> router -> PC

                          there's no "cable modem or whatever", I can bet 6 of my nuts that that's the case in Thailand as well
                          Some fancy routers that 90% of the world has.
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                          Comment

                          • Antonio
                            Too lazy to set a custom title
                            • Oct 2001
                            • 14136

                            #14
                            Originally posted by dav3
                            Some fancy routers that 90% of the world has.
                            routers are the same all over the globe, it's just that in most of the countries you're better off with ADSL which is why you get your tel. line -> router -> PC set up

                            I could be wrong of course

                            Comment

                            • BigBen
                              Confirmed User
                              • Nov 2004
                              • 2299

                              #15
                              Originally posted by Antonio
                              in 90% of the World it's telephone line -> router -> PC

                              there's no "cable modem or whatever", I can bet 6 of my nuts that that's the case in Thailand as well
                              Hope you have more than 6 nuts... You need a layer 2 bridge (modem) and layer 3 routing (router).

                              Comment

                              • Pornopat
                                AdultTubeSubmits.com
                                • Dec 2003
                                • 10598

                                #16
                                Originally posted by Antonio
                                in 90% of the World it's telephone line -> router -> PC

                                there's no "cable modem or whatever", I can bet 6 of my nuts that that's the case in Thailand as well
                                Looks like I missed out on 90% of the world...
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                                Comment

                                • [ Nate ]
                                  Confirmed User
                                  • Mar 2007
                                  • 1468

                                  #17
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                                  • Vick!
                                    Confirmed User
                                    • Nov 2005
                                    • 6882

                                    #18
                                    Originally posted by DirtyWhiteBoy
                                    Sorry guys, I mean to say MODEM, not router. They are saying my modem isn't working right.

                                    My bad. Mmmkay.
                                    Hit and trial buddy. Ask them for a working test modem, ISP's technical dept. guys should have it with them. If it works fine, replace your modem with new. If not .. you know what to do then.
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                                    • [ Nate ]
                                      Confirmed User
                                      • Mar 2007
                                      • 1468

                                      #19
                                      Originally posted by Reak AGV
                                      Call them up and tell them to come over and fix the issue... they'll be there tommorow. aftnernoon. if you're lucky

                                      ROFL

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                                      • LB-69
                                        Confirmed User
                                        • Nov 2005
                                        • 1322

                                        #20
                                        They are useless especially if its TOT. Have you reset the modem? Log into it and check the settings. It should show you possible download/upload speeds. Plus you should check your phone line for disturbance with all those fucking flooding in that season, remember where those cables thrown?
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