Average time for VEROTEL to make Profile Changes?

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  • Captain Kawaii
    So Fucking Banned
    • Oct 2007
    • 6748

    #1

    Business Average time for VEROTEL to make Profile Changes?

    For me its 16 months and counting.
    No wonder I'm not getting paid.
  • Barefootsies
    Choice is an Illusion
    • Feb 2005
    • 42635

    #2
    Odd. Been with them a decade for processing, and I have never had any major issues.

    I would recommend you reach out to Jason if you're having that much trouble.

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    • Captain Kawaii
      So Fucking Banned
      • Oct 2007
      • 6748

      #3
      Originally posted by Barefootsies
      Odd. Been with them a decade for processing, and I have never had any major issues.

      I would recommend you reach out to Jason if you're having that much trouble.

      I will I guess. I was dealing with Thomas before. 16 months to update a profile meanwhile invoices collecting dust... lol.

      Comment

      • rowan
        Too lazy to set a custom title
        • Mar 2002
        • 17393

        #4
        I recently changed from wire to check so that I could receive my final payment. Received a confirmation email a day or two after I submitted the profile change request. Sounds like something went awry with yours.

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        • Captain Kawaii
          So Fucking Banned
          • Oct 2007
          • 6748

          #5
          Originally posted by rowan
          I recently changed from wire to check so that I could receive my final payment. Received a confirmation email a day or two after I submitted the profile change request. Sounds like something went awry with yours.
          I think you are correct. I will wait until tomorrow and try again.

          Comment

          • Kenny B!
            Confirmed Abuser
            • Jun 2003
            • 5718

            #6
            As BF stated speak to Jason, we haven't had any issues with Verotel and have been dealing with them for many years.
            Kenny -at- YourPaysitePartner.com
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            • Captain Kawaii
              So Fucking Banned
              • Oct 2007
              • 6748

              #7
              Thanks for the replies. I have contacted Jason and hopefully, after 16 months we can get a simple address change in. I've asked to switch payouts as well. Hope I am not looking at 2018 for that.

              Comment

              • Captain Kawaii
                So Fucking Banned
                • Oct 2007
                • 6748

                #8
                As people suggested, Jason stepped in and got things squared away with his staff. Thanks very much to Verotel.

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