It's hard to know exactly how many dollars a minute Amazon loses in sales for every moment its site is down, but simple math pegs it at about $1.8 million an hour, based on an Ad Age estimate that it will snare just shy of $4 billion in revenue during the 91 days of the second quarter. Of course, traffic tends to be lighter on weekends, heavier toward the beginning of the week. And it's not like everyone who can't get on Amazon immediately won't come back and buy their books or Kindle later
The difficult part to calculate is whether those same buyers went elsewhere or just waited out the outage and came back later to make their purchase.
Good point. I'm guessing the majority just waited. I shop for more and more stuff online nowadays and if I can't get to a site on any given moment, I'll check back later.
I'd guess the actual loss is very very small. Internet shoppers have learned to have patience as opposed to instant gratification.
If a retail location has a problem that renders it closed, I'll go to another location to make my purchase. But amazon, I buy there quite often and would not bother to find another online retailer if they were down. I would assume the time taken to create a new account would be a waste of energy given amazon are normally up 24/7.
But now I start to qurstion my own assumption that the loss would be small. If regular customers like me, don't care to look elsewhere and will wait to spend money at a later date, how many possible customers like me have they lost. Its not the existing account holders, the buyers, the serious turnover they lost, its the possible new accounts they lost. The people who could spends billions in the future.
The difficult part to calculate is whether those same buyers went elsewhere or just waited out the outage and came back later to make their purchase.
I'd say people would have come back later. I know I would. Sites like Amazon never really lose money due to downtime, they just make a shit load more when the site comed back on for the first hour or two.
Amazon never goes down, so i'd think most people spent 90 minutes calling tech support at their ISP, wasting their time and then purchasing later anyways....
depends, i bet a load of people would have been on google, clicked on the first result not come up with anything, go down to the second and buy from there.
theres too much emphasis on this thread in coming back. Its just too hard to calculate what the figure would be.
depends, i bet a load of people would have been on google, clicked on the first result not come up with anything, go down to the second and buy from there.
theres too much emphasis on this thread in coming back. Its just too hard to calculate what the figure would be.
Looking for a KICK ASS TEEN SPONSOR? Check out ROYAL CASH - THE KING OF TEEN!
Incredible webmaster tools FHGs, Morphing Blog and RSS Feeds, Embedded FLV & WMV Videos. With TOP RATIO Sites like
Comment