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Old 12-10-2014, 03:18 AM  
MPGdevil
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Join Date: Nov 2005
Posts: 1,210
Quote:
Originally Posted by ********** View Post
Lol. I love how people who have never owned an Apple product spew hatred for something they know nothing about.

Here's some proof once again why Apple Rocks:

About 6 weeks ago I swapped the hard drive in my now 5 year old Apple iMac27" for an SSD drive and installed the latest Yosemite Operating System on it (Free upgrade, btw).

IT had been working well up until Tuesday when suddenly my computer started freezing up on me, about once a day or so. This had never happened before.

With nothing responding at all, I had to power it down and reboot it. Fortunately since it has an SSD Drive, boot time is about 15 seconds. And since its running Yosemite, all of my previous programs and files also open. Zero work is lost and I'm back and running fast.

But still, freezing...

So anyway last Saturday I contacted Apple. (notice: Saturday). I talk to an English woman who tells me what to do, step by step, to fix the problem. Cycle power, click click, cycle again, click, done.

The entire call took about 10 minutes. Total wait time was maybe 5 seconds. No credit card needed. No Fuss, no bullshit. Just answers and instructions. My phone call didn't even need to be transferred to someone else. The first person I talked to knew exactly what to do.

Apple makes amazing products, and their service is just as amazing. They helped me with my old computer which is way passed warranty, running a free operating system, and didn't charge me a dime.
We get it.
You are years late upgrading hardware.
You are dependent on online support.
You chose to pay for it.

Nothing wrong with that, but no need to be so excited.
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