Our first unhappy customer! My side of the story inside >>>> Dramas!

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  • Jon Clark - BANNED FOR LIFE
    North Coast Pimp
    • Dec 2005
    • 9395
    #51
    Originally posted by JP-pornshooter
    time for damage control, bring in the plummer and flush him... oh wait thats only in the movies..
    in my business of producing content, if there is a money problem with a model, an agent, a customer i pay the money, only way to do any kind of damage control in the real world.
    it is much more important to you that there is no bad talk about you than the money, trust me on that..
    So just refund him and forget about it is what I should do... What about the files he has that we did...?




    So if you did a shoot for me and I was not happy and after getting all the raw files I ask for a refund you will give me one?



    Even though you know that I will use the files you have giving me...?

      Comment

      • AmeliaG
        Too lazy to set a custom title
        • Jan 2003
        • 10677
        #52
        If someone gives me a good price on something, I expect no frills and maybe less personable service, not poor quality.

        For a premium price on something, it is the opposite.

        If you are comparing apples to apples, though, the issue should be more on how they are served and less on whether one is rotted.

        I think we'd all have to see what the Flash looks like to have a sense of it. For a lower price, I think a client should expect less animation, maybe less original art, but not low quality.
        GFY Hall of Famer

        AltStar Hall of Famer



        Blue Blood's SpookyCash.com

        Babe photography portfolio

          Comment

          • NosMo
            Confirmed User
            • Mar 2007
            • 1025
            #53
            Originally posted by Jon Clark
            It was never agreed he would get 500 in work...

            It was agreed he would get what he paid for!

            And that is what he got..


            The four .fla files he recieved are worth more then the 100 bucks he spent...

            He can take them files to the next designer and he can have them tweeked to his specs...

            Or he could pay us to do it...

            But this guy has done nothing but curse me and talk down to me about this situation..
            So working with Banthis are we.....

            Some peoples kids....



            NosMo

              Comment

              • Jon Clark - BANNED FOR LIFE
                North Coast Pimp
                • Dec 2005
                • 9395
                #54
                Designer just logged on for the day and here is what he has to say about this...

                Ken2: what!?
                Ken2: really?
                Ken2: http://twinkguy.com/tour02.htm
                Ken2: that one is also pixelated
                Ken2: besides if i made them any better in quality the filesize would reach 1mb or higher
                Ken2: it's a 20 second clip
                Ken2: that would load like forever on some people's connection
                Ken2: and the colors look fine on my screen, do they look different on your screen?

                  Comment

                  • Jon Clark - BANNED FOR LIFE
                    North Coast Pimp
                    • Dec 2005
                    • 9395
                    #55
                    Originally posted by NosMo
                    So working with Banthis are we.....

                    Some peoples kids....



                    NosMo
                    Banthis is me bro mang.... We do not do anything on a business level, we stick to friendshipp... So no it is not Banthis..

                      Comment

                      • Jon Clark - BANNED FOR LIFE
                        North Coast Pimp
                        • Dec 2005
                        • 9395
                        #56
                        http://barelylegalguys.com/tour1up.htm Page 2
                        http://barelylegalguys.com/tour2up.htm

                        The four flash pieces you see on them two pages are what we did for a hundred bucks...

                          Comment

                          • media
                            Confirmed Moneymaker
                            • Apr 2002
                            • 9853
                            #57
                            This thread has a lot of stupid ass replies in it.. a lot of you people who are saying "why are you bitching about $100, get over it!" have posted similar threads over the years.. and don't act like you have not..

                            Funny shit.. The hypocrisy knows no bounds!
                            I'm here for the violence!

                              Comment

                              • wyldblyss
                                Confirmed User
                                • Nov 2003
                                • 5779
                                #58
                                Not sure why anyone would do poor quality work for any price. You are judged by your portfolio, by the work you have done, if someone sees crappy work then they will not contact you for work. Simple as that. You need to take the loss and redo them, or return his money.

                                  Comment

                                  • Jon Clark - BANNED FOR LIFE
                                    North Coast Pimp
                                    • Dec 2005
                                    • 9395
                                    #59
                                    Ken2: he must either have an ancient crt monitor or he's really meticulous
                                    Ken2: he exported a different set of slices there
                                    Ken2: not my slices
                                    Ken2: that is why they don't match in color
                                    Ken2: and that is not our problem anymore, their fault
                                    Ken2: they must be using different color profile in photoshop
                                    Ken2: i'm using web standard srgb profile

                                      Comment

                                      • Jon Clark - BANNED FOR LIFE
                                        North Coast Pimp
                                        • Dec 2005
                                        • 9395
                                        #60
                                        Originally posted by wyldblyss
                                        Not sure why anyone would do poor quality work for any price. You are judged by your portfolio, by the work you have done, if someone sees crappy work then they will not contact you for work. Simple as that. You need to take the loss and redo them, or return his money.
                                        If Max will talk to me instead of yell at me this could be worked out, I am more then willing to take a loss to make him happy...

                                        I have already tooken a loss by having this done a second time....

                                        I pay my designers no matter what...

                                        So I had to pay twice for this project which put my cost of having it done over what he paid, I am more then willing to pay for it to be done a third time also...

                                        But this guy wants to do nothing but act like a child on the matter!

                                          Comment

                                          • JP-pornshooter
                                            Confirmed User
                                            • Sep 2006
                                            • 4007
                                            #61
                                            Originally posted by Jon Clark
                                            So just refund him and forget about it is what I should do... What about the files he has that we did...?




                                            So if you did a shoot for me and I was not happy and after getting all the raw files I ask for a refund you will give me one?



                                            Even though you know that I will use the files you have giving me...?
                                            yes, i would ask them not to use my content as they have asked for a refund but i could not prevent them from being cheaters and liars. most people are pretty honest.
                                            "Obscenity is whatever gives the Judge an erection." -- Author Unknown

                                              Comment

                                              • Jon Clark - BANNED FOR LIFE
                                                North Coast Pimp
                                                • Dec 2005
                                                • 9395
                                                #62
                                                Originally posted by JP-pornshooter
                                                yes, i would ask them not to use my content as they have asked for a refund but i could not prevent them from being cheaters and liars. most people are pretty honest.
                                                Thanks for taking the time to answer me...

                                                I will weight your thoughts and advice on my final decision...

                                                  Comment

                                                  • AsianDivaGirlsWebDude
                                                    Purveyor, Fine Asian Porn
                                                    • Jul 2004
                                                    • 38323
                                                    #63
                                                    Originally posted by Jon Clark
                                                    http://barelylegalguys.com/tour1up.htm Page 2
                                                    http://barelylegalguys.com/tour2up.htm

                                                    The four flash pieces you see on them two pages are what we did for a hundred bucks...
                                                    Your pixilated/mosaic flash vids are crap!

                                                    Can't blame the guy for being pissed at you and wanting his $$$ back - I'm pretty damn sure that he wouldn't use them if you refunded him in full, and told him he could still use them.

                                                    Your company should really stay away from flash until you learn how to use it...

                                                    ADG
                                                    Asian Diva Girls - Exclusive Photos and Videos



                                                    Asian Diva Girls Affiliate Program (50% ccBill Revshare)

                                                      Comment

                                                      • Jim_Gunn
                                                        Confirmed User
                                                        • Feb 2003
                                                        • 5702
                                                        #64
                                                        Originally posted by AsianDivaGirlsWebDude
                                                        Your pixilated/mosaic flash vids are crap!

                                                        Can't blame the guy for being pissed at you and wanting his $$$ back - I'm pretty damn sure that he wouldn't use them if you refunded him in full, and told him he could still use them.

                                                        Your company should really stay away from flash until you learn how to use it...

                                                        ADG

                                                        I am not a designer or Flash expert but I do know about encoding video including to flv, and the quality of the flash video I see there would be unacceptable to me. It could be tweaked to make it a lot less pixelated. Something about that has to be tweaked and that doesn't cost money per se. Unless the source video is crap, then it's the designers fault.

                                                          Comment

                                                          • Jon Clark - BANNED FOR LIFE
                                                            North Coast Pimp
                                                            • Dec 2005
                                                            • 9395
                                                            #65
                                                            Originally posted by AsianDivaGirlsWebDude
                                                            Your pixilated/mosaic flash vids are crap!

                                                            Can't blame the guy for being pissed at you and wanting his $$$ back - I'm pretty damn sure that he wouldn't use them if you refunded him in full, and told him he could still use them.

                                                            Your company should really stay away from flash until you learn how to use it...

                                                            ADG
                                                            With all due respect ADG...

                                                            The guy wanted a hundred dollar job...

                                                            The same designer that did his flash did the header on affordablesitedesign.com, you can see by that header and all the movements he has skills...

                                                            But he is not going to spend a day a piece on flash pieces he is not getting paid to spend a day a piece on...

                                                              Comment

                                                              • AlienQ - BANNED FOR LIFE
                                                                best designer on GFY
                                                                • Mar 2003
                                                                • 30307
                                                                #66
                                                                Screen your clients it will give you way less head aches.

                                                                1: Can they afford you?
                                                                2: Can you deliver what they expect?
                                                                3: Is it really worth your time?
                                                                4: Does the potential client have a good grasp of what they want?

                                                                Do those 4 things with anyone that hits you up with business.
                                                                They miss one, refer the work out. I actually decline over 80% of people wanting me to design for them.

                                                                Of those 80% they act all insulted and bust attitudes once figuring out I do not want to work with them...
                                                                Which pretty much indicates to me I made the right decision.

                                                                My system works.
                                                                Last edited by AlienQ - BANNED FOR LIFE; 04-22-2008, 04:00 PM.

                                                                  Comment

                                                                  • mryellow
                                                                    Confirmed User
                                                                    • May 2001
                                                                    • 934
                                                                    #67
                                                                    I have a nose for these people.

                                                                    30 seconds in I say I'm not interested..... They wonder why.... I don't care.

                                                                    -Ben
                                                                    Cyberwurx Hosting
                                                                    After trying 5 different hosts, I found the best.
                                                                    Since 1997 I've had 2 hours of downtime.
                                                                    Fast support, great techs, no hype, no gimmicks.

                                                                    <- I in no way endorse whatever just got stuck on the left of my post.

                                                                      Comment

                                                                      • L-Pink
                                                                        working on my tan
                                                                        • Mar 2005
                                                                        • 39151
                                                                        #68
                                                                        I wouldn't do a job if it meant compromising my normal quality/finish level.

                                                                          Comment

                                                                          • Jon Clark - BANNED FOR LIFE
                                                                            North Coast Pimp
                                                                            • Dec 2005
                                                                            • 9395
                                                                            #69
                                                                            Originally posted by Jim_Gunn
                                                                            I am not a designer or Flash expert but I do know about encoding video including to flv, and the quality of the flash video I see there would be unacceptable to me. It could be tweaked to make it a lot less pixelated. Something about that has to be tweaked and that doesn't cost money per se. Unless the source video is crap, then it's the designers fault.
                                                                            Thanks for your input on the matter Jim...

                                                                            The source files can be found here http://barelylegalguys.com/flashguys.htm

                                                                            The quality of the wmv that were the source were good quality...




                                                                            My designer can and will fix the issue... Client will not communicate with me on the matter...


                                                                            He has two choices here...

                                                                            Video can be cut from 20 secs to say 10 secs

                                                                            Or the next setting would make it 1mb or more, right now it is compressed to 600kb... So if he wants the page to load slow we can beef up the file.. No issue!

                                                                              Comment

                                                                              • mryellow
                                                                                Confirmed User
                                                                                • May 2001
                                                                                • 934
                                                                                #70
                                                                                Oh btw.... If you're not aware....

                                                                                _quality = "best"; in your actionscript.

                                                                                -Ben
                                                                                Cyberwurx Hosting
                                                                                After trying 5 different hosts, I found the best.
                                                                                Since 1997 I've had 2 hours of downtime.
                                                                                Fast support, great techs, no hype, no gimmicks.

                                                                                <- I in no way endorse whatever just got stuck on the left of my post.

                                                                                  Comment

                                                                                  • AlienQ - BANNED FOR LIFE
                                                                                    best designer on GFY
                                                                                    • Mar 2003
                                                                                    • 30307
                                                                                    #71
                                                                                    PS:

                                                                                    1: People that expect work to be finished before Payment.
                                                                                    Tell em to fuck off and referr em to someone that does not mind those terms.

                                                                                    2: Stick with what you know, do not extend beyond your knowledge just to make money. 9 times out of 10 you will be sorry.

                                                                                    These are just things I stick to and live by. Everyone handles thier business differently though some work for less, some for more.

                                                                                      Comment

                                                                                      • Jon Clark - BANNED FOR LIFE
                                                                                        North Coast Pimp
                                                                                        • Dec 2005
                                                                                        • 9395
                                                                                        #72
                                                                                        Originally posted by AlienQ
                                                                                        Screen your clients it will give you way less head aches.

                                                                                        1: Can they afford you?
                                                                                        2: Can you deliver what they expect?
                                                                                        3: Is it really worth your time?
                                                                                        4: Does the potential client have a good grasp of what they want?

                                                                                        Do those 4 things with anyone that hits you up with business.
                                                                                        They miss one, refer the work out. I actually decline over 80% of people wanting me to design for them.

                                                                                        Of those 80% they act all insulted and bust attitudes once figuring out I do not want to work with them...
                                                                                        Which pretty much indicates to me I made the right decision.

                                                                                        My system works.

                                                                                        Thank you Alien, I will use your formula on that matter... I like it!

                                                                                          Comment

                                                                                          • Vick!
                                                                                            Confirmed User
                                                                                            • Nov 2005
                                                                                            • 6882
                                                                                            #73
                                                                                            Originally posted by Jon Clark
                                                                                            What would you do in this situation?
                                                                                            I'd have refunded him $100.

                                                                                            What you got by not refunding?

                                                                                            1. A state of mind, little anger - cost: $100+

                                                                                            2. Wasted an hour in a cheap ass thread like this .. and would probably waste some more time, once that client comes here - cost: $100+

                                                                                            3. A handful of little skeptical clients - cost: a handful of hundreds.

                                                                                            4. Even if you didn't get bad name to your company, you still got something not good - cost a couple thousand bucks, or more.



                                                                                            Now, if you would have refunded him. And then started this thread telling us story that some broke fuck wasted your 3-4 hours .. received original files, and then said he is not satisfied with the quality of work .. so you refunded him $100 because you didn't want an unhappy customer. And then told us that, our satisfaction is what your company is all about.

                                                                                            Trust me, you would have got at least 4-5 replies in thread saying, Clark, hit me up .. I have some work for you. Jon, I need some banners done, talk to me on ICQ. etc ... and probably 2-3 orders.

                                                                                            Well, its your business .. you chosen what you wanted for it.

                                                                                            Affordable Quality Web Hosting

                                                                                              Comment

                                                                                              • Jim_Gunn
                                                                                                Confirmed User
                                                                                                • Feb 2003
                                                                                                • 5702
                                                                                                #74
                                                                                                Originally posted by Jon Clark
                                                                                                Thanks for your input on the matter Jim...

                                                                                                The source files can be found here http://barelylegalguys.com/flashguys.htm

                                                                                                The quality of the wmv that were the source were good quality...
                                                                                                WMV means you are starting with an already compressed source, but that's not your fault. Not sure what version of Flash you used or what software, but I would only encode to Flash video using the ON2 VP6 codec, and that may help the resulting quality a lot if you do.

                                                                                                  Comment

                                                                                                  • Jon Clark - BANNED FOR LIFE
                                                                                                    North Coast Pimp
                                                                                                    • Dec 2005
                                                                                                    • 9395
                                                                                                    #75
                                                                                                    Originally posted by Vick!

                                                                                                    Thanks for taking the time to enlighten me a bit Vick...

                                                                                                    In the end the matter will be settled one way or the other and I will be at loss...



                                                                                                    Originally posted by Jim_Gunn
                                                                                                    WMV means you are starting with an already compressed source, but that's not your fault. Not sure what version of Flash you used or what software, but I would only encode to Flash video using the ON2 VP6 codec, and that may help the resulting quality a lot if you do.
                                                                                                    Thanks Jim...

                                                                                                    That is all french to me, but I gave it to my flash guy and hopfully he learns something from it...

                                                                                                    Ken2: alright
                                                                                                    Ken2: thanks!
                                                                                                    Ken2: will keep that note
                                                                                                    Last edited by Jon Clark - BANNED FOR LIFE; 04-22-2008, 04:28 PM.

                                                                                                      Comment

                                                                                                      • Gordon G
                                                                                                        So Fucking Banned
                                                                                                        • May 2006
                                                                                                        • 646
                                                                                                        #76
                                                                                                        Jon you are such a tryhard.

                                                                                                        Your not hunting for work ? yeah right, you are so full of shit.

                                                                                                          Comment

                                                                                                          • kapopoy
                                                                                                            Confirmed User
                                                                                                            • Nov 2006
                                                                                                            • 593
                                                                                                            #77
                                                                                                            i see the guy's thread, its $130 not $100 and complaining for 14 hrs work for 2-4 hrs work agreement

                                                                                                            lesson of the day: stay away from a designer who are "you got what you pay for"
                                                                                                            Last edited by kapopoy; 04-22-2008, 06:39 PM.

                                                                                                              Comment

                                                                                                              • Jon Clark - BANNED FOR LIFE
                                                                                                                North Coast Pimp
                                                                                                                • Dec 2005
                                                                                                                • 9395
                                                                                                                #78
                                                                                                                Originally posted by kapopoy
                                                                                                                i see the guy's thread, its $130 not $100 and complaining for 14 hrs work for 2-4 hrs work agreement

                                                                                                                lesson of the day: stay away from a designer who are "you got what you pay for"
                                                                                                                Who are you again...?


                                                                                                                The price was $100... Show us where it said any different?

                                                                                                                  Comment

                                                                                                                  • kapopoy
                                                                                                                    Confirmed User
                                                                                                                    • Nov 2006
                                                                                                                    • 593
                                                                                                                    #79
                                                                                                                    Originally posted by Jon Clark
                                                                                                                    Who are you again...?


                                                                                                                    The price was $100... Show us where it said any different?
                                                                                                                    well, for the next designer its $130

                                                                                                                    and how kindly you are to say this to your client?

                                                                                                                    Originally posted by Jon Clark
                                                                                                                    My guys can do this job perfect if you are willing to pay for it, but you told me you are broke and can only afford to pay $100, we gave you what you paid for!
                                                                                                                    you accept the job and your client are expecting so much for it. you must tell him in advance that he will get what he paid for.

                                                                                                                      Comment

                                                                                                                      • Jon Clark - BANNED FOR LIFE
                                                                                                                        North Coast Pimp
                                                                                                                        • Dec 2005
                                                                                                                        • 9395
                                                                                                                        #80
                                                                                                                        Originally posted by kapopoy
                                                                                                                        well, for the next designer its $130

                                                                                                                        and how kindly you are to say this to your client?



                                                                                                                        you accept the job and your client are expecting so much for it. you must tell him in advance that he will get what he paid for.
                                                                                                                        Hello Max,

                                                                                                                        Nice fake nick you have here... You knew in advance that you would get $100 worth of work, you failed to give me all details the first round, so when the first drafts where not correct at your own fault we were nice enough to do it all over again to meet your needs...

                                                                                                                        I am sorry we could not make you happy, there is a first time for everything...

                                                                                                                        We gave you what we could for what you paid, I am sorry you expected more, and if you would have contacted me like a gentelman I would have had the designer do it a third time...

                                                                                                                        But instead you send me a book by email telling me how you really felt, I tried to calm you down, but you would not stop and be a gentelman for two minute so I could handle your problem...




                                                                                                                        Again, I am sorry...



                                                                                                                        I am done with this subject!

                                                                                                                          Comment

                                                                                                                          • payd2purv
                                                                                                                            Too lazy to set a custom title
                                                                                                                            • Jan 2008
                                                                                                                            • 2727
                                                                                                                            #81
                                                                                                                            Originally posted by Jon Clark
                                                                                                                            So this guy needs four flash peices done fast...

                                                                                                                            He only has a hundred bucks though, I figured what the heck, I will help the guy out....

                                                                                                                            So first thing that happens is he give me bad directions...

                                                                                                                            Leave very important details out...

                                                                                                                            So the first designs he recieves are not correct...

                                                                                                                            So I say no problem, I will take the loss and have it done all over again to your new directions...


                                                                                                                            Well I delivered all the files and everything is done they way he asked... He still is not happy!

                                                                                                                            There is a quality issue now...

                                                                                                                            But he never said they need to be top quality, he said they needed to be cheap and fast...

                                                                                                                            If he would have said he needed them top quality then I would have charged him five times what he was charged!


                                                                                                                            Anyway, that is my side of the story...

                                                                                                                            I won't issue a refund and I will not do the work over unless he pays what it is worth!



                                                                                                                            What would you do in this situation?
                                                                                                                            Are you saying that you would have charged more to change settings in Flash and give him a higher quality movie clip?

                                                                                                                            that's bonkers.

                                                                                                                            What could you have done to give a better quality clip? Worthy of increasing your cost to him?

                                                                                                                            I don't even see why the quality was soo low.. I can see the quality being destroyed by being put on an angle like that.. but not to the point you have them saved out... Unless the quality of the source was extremely low..

                                                                                                                            Refund him the $100.. To people on smaller budgets money is more important.. And we both know how long you likely spent on the work... You didn't *earn* that $100.. Use good business ethics.. even if you think you are right it will hurt you in the long run..
                                                                                                                            Last edited by payd2purv; 04-22-2008, 07:07 PM.

                                                                                                                              Comment

                                                                                                                              • Fap
                                                                                                                                Just Du It
                                                                                                                                • Feb 2004
                                                                                                                                • 12094
                                                                                                                                #82
                                                                                                                                Originally posted by NosMo
                                                                                                                                So working with Banthis are we.....

                                                                                                                                Some peoples kids....



                                                                                                                                NosMo
                                                                                                                                Thanks dick

                                                                                                                                  Comment

                                                                                                                                  • Jon Clark - BANNED FOR LIFE
                                                                                                                                    North Coast Pimp
                                                                                                                                    • Dec 2005
                                                                                                                                    • 9395
                                                                                                                                    #83
                                                                                                                                    Originally posted by payd2purv
                                                                                                                                    Are you saying that you would have charged more to change settings in Flash and give him a higher quality movie clip?

                                                                                                                                    that's bonkers.

                                                                                                                                    What could you have done to give a better quality clip? Worthy of increasing your cost to him?

                                                                                                                                    I don't even see why the quality was soo low.. I can see the quality being destroyed by being put on an angle like that.. but not to the point you have them saved out... Unless the quality of the source was extremely low..

                                                                                                                                    Refund him the $100.. To people on smaller budgets money is more important.. And we both know how long you likely spent on the work... You didn't *earn* that $100.. Use good business ethics.. even if you think you are right it will hurt you in the long run..
                                                                                                                                    We would have tweeked the settings free if the whole approach he made would have been different.... He went bizerk right away... We had the project for all of 48 hours... The was no solid deadline missed.. Nothing, there was no reason for this guy to react the way he did...

                                                                                                                                    He wanted the video on its side like that btw... This job was done to his specs...!




                                                                                                                                    I have tried to reach him on ICQ to make arrangements to satisfy his issues, but he has not reponded..

                                                                                                                                      Comment

                                                                                                                                      • payd2purv
                                                                                                                                        Too lazy to set a custom title
                                                                                                                                        • Jan 2008
                                                                                                                                        • 2727
                                                                                                                                        #84
                                                                                                                                        Originally posted by Jon Clark
                                                                                                                                        We would have tweeked the settings free if the whole approach he made would have been different.... He went bizerk right away... We had the project for all of 48 hours... The was no solid deadline missed.. Nothing, there was no reason for this guy to react the way he did...

                                                                                                                                        He wanted the video on its side like that btw... This job was done to his specs...!




                                                                                                                                        I have tried to reach him on ICQ to make arrangements to satisfy his issues, but he has not reponded..
                                                                                                                                        Your thought process should have been do whatever to keep the quality high and file size low. It doesn't add time to the process. No cost on your end..

                                                                                                                                        He went bizerk because he felt like you were washing your hands of him. Leaving him with clips he can't use and $100 poorer.

                                                                                                                                        The way you communicated with him likely lead to this..


                                                                                                                                        On a side note..

                                                                                                                                        No reason why the clips should have been 20 seconds long especially with how boring they are..
                                                                                                                                        The clip on the posted tour are originally 5 seconds long..
                                                                                                                                        Last edited by payd2purv; 04-22-2008, 07:58 PM.

                                                                                                                                          Comment

                                                                                                                                          • payd2purv
                                                                                                                                            Too lazy to set a custom title
                                                                                                                                            • Jan 2008
                                                                                                                                            • 2727
                                                                                                                                            #85
                                                                                                                                            I'd love to know what this project was exactly?

                                                                                                                                            Sounds like..

                                                                                                                                            Take photoshop slice import to flash, encode video to flv, layer flv behind slice, export to swf.

                                                                                                                                            repeat 4x.

                                                                                                                                            That should take an hour?

                                                                                                                                            $100/hour sounds good to me?

                                                                                                                                              Comment

                                                                                                                                              • Jon Clark - BANNED FOR LIFE
                                                                                                                                                North Coast Pimp
                                                                                                                                                • Dec 2005
                                                                                                                                                • 9395
                                                                                                                                                #86
                                                                                                                                                Originally posted by payd2purv
                                                                                                                                                Your thought process should have been do whatever to keep the quality high and file size low. It doesn't add time to the process. No cost on your end..

                                                                                                                                                He went bizerk because he felt like you were washing your hands of him. Leaving him with clips he can't use and $100 poorer.

                                                                                                                                                The way you communicated with him likely lead to this..


                                                                                                                                                On a side note..

                                                                                                                                                No reason why the clips should have been 20 seconds long especially with how boring they are..
                                                                                                                                                The clip on the posted tour are originally 5 seconds long..
                                                                                                                                                Here is the work order http://barelylegalguys.com/flashguys.htm

                                                                                                                                                I had said nothing to him today before he went bizzerk, the last thing I communicated to the guy was a email sending him files and I will quote,
                                                                                                                                                Hey,

                                                                                                                                                He spent 7 hours today on this... I hope you like it!
                                                                                                                                                Now all he had to do is tell me he would like the quality a bit better and it would have been done...

                                                                                                                                                He had no reason to feel we would not do it again because we actually already done it twice...

                                                                                                                                                In the directions he gives he never says he wants page to be 1024 wide...

                                                                                                                                                And he did not give us the full psd, it was his lack of directions that caused problem one, but I fixed it at no extra charge for him..

                                                                                                                                                  Comment

                                                                                                                                                  • Jon Clark - BANNED FOR LIFE
                                                                                                                                                    North Coast Pimp
                                                                                                                                                    • Dec 2005
                                                                                                                                                    • 9395
                                                                                                                                                    #87
                                                                                                                                                    Originally posted by payd2purv
                                                                                                                                                    I'd love to know what this project was exactly?

                                                                                                                                                    Sounds like..

                                                                                                                                                    Take photoshop slice import to flash, encode video to flv, layer flv behind slice, export to swf.

                                                                                                                                                    repeat 4x.

                                                                                                                                                    That should take an hour?

                                                                                                                                                    $100/hour sounds good to me?
                                                                                                                                                    I am not the designer so I do not know what the proccess is...

                                                                                                                                                    The first day my designer spent 5 hours and the second day he spend 7 hours doing the job twice for this guy, we were willing to go the extra mile and make him happy, but he flipped out on me before he even talked to me by email, by thread and by icq...

                                                                                                                                                    I started my day to this guy flipping his wig... lol




                                                                                                                                                    And you will not let it rest so I will end my day with this shit...

                                                                                                                                                      Comment

                                                                                                                                                      • payd2purv
                                                                                                                                                        Too lazy to set a custom title
                                                                                                                                                        • Jan 2008
                                                                                                                                                        • 2727
                                                                                                                                                        #88
                                                                                                                                                        That work order doesn't make any sense and why does it discuss text changes?

                                                                                                                                                        The project was more than just updating those small clips in the player window?

                                                                                                                                                        Ahh doesn't matter.. I give up..

                                                                                                                                                        you are both in the wrong

                                                                                                                                                          Comment

                                                                                                                                                          • Jon Clark - BANNED FOR LIFE
                                                                                                                                                            North Coast Pimp
                                                                                                                                                            • Dec 2005
                                                                                                                                                            • 9395
                                                                                                                                                            #89
                                                                                                                                                            Originally posted by payd2purv
                                                                                                                                                            That work order doesn't make any sense and why does it discuss text changes?

                                                                                                                                                            The project was more than just updating those small clips in the player window?

                                                                                                                                                            Ahh doesn't matter.. I give up..

                                                                                                                                                            you are both in the wrong
                                                                                                                                                            At least now you know I was not the only idiot in the matter... lol

                                                                                                                                                              Comment

                                                                                                                                                              • L-Pink
                                                                                                                                                                working on my tan
                                                                                                                                                                • Mar 2005
                                                                                                                                                                • 39151
                                                                                                                                                                #90
                                                                                                                                                                Those examples sucked cock.

                                                                                                                                                                  Comment

                                                                                                                                                                  • kapopoy
                                                                                                                                                                    Confirmed User
                                                                                                                                                                    • Nov 2006
                                                                                                                                                                    • 593
                                                                                                                                                                    #91
                                                                                                                                                                    Originally posted by Jon Clark
                                                                                                                                                                    Hello Max,

                                                                                                                                                                    Nice fake nick you have here...
                                                                                                                                                                    excuse me?

                                                                                                                                                                    i'm not a fag

                                                                                                                                                                      Comment

                                                                                                                                                                      • Jon Clark - BANNED FOR LIFE
                                                                                                                                                                        North Coast Pimp
                                                                                                                                                                        • Dec 2005
                                                                                                                                                                        • 9395
                                                                                                                                                                        #92
                                                                                                                                                                        Originally posted by kapopoy
                                                                                                                                                                        excuse me?

                                                                                                                                                                        i'm not a fag




                                                                                                                                                                          Comment

                                                                                                                                                                          • baddog
                                                                                                                                                                            So Fucking Banned
                                                                                                                                                                            • Apr 2001
                                                                                                                                                                            • 107089
                                                                                                                                                                            #93
                                                                                                                                                                            Originally posted by Jon Clark




                                                                                                                                                                            Sinking in quite slowly I see.

                                                                                                                                                                              Comment

                                                                                                                                                                              • E$_manager
                                                                                                                                                                                Too lazy to set a custom title
                                                                                                                                                                                • Apr 2006
                                                                                                                                                                                • 13557
                                                                                                                                                                                #94
                                                                                                                                                                                if you got upfront money for work and started - do your work untill your customer will be happy!

                                                                                                                                                                                this was happen with you cose you are not professional in taking details from customer. Ask 1000+ questions before you'll say "yes" and will name a price, or work with per hour payment.

                                                                                                                                                                                You wanted fast bucks for easy work, but live gave you pain in ass ;)
                                                                                                                                                                                Enjoy more sales with EnjoyBucks!
                                                                                                                                                                                Homemade: Asian : Ebony : GFs : Voyeur : Nudist : Public : 3D

                                                                                                                                                                                  Comment

                                                                                                                                                                                  • Iron Fist
                                                                                                                                                                                    Too lazy to set a custom title
                                                                                                                                                                                    • Dec 2006
                                                                                                                                                                                    • 23400
                                                                                                                                                                                    #95
                                                                                                                                                                                    Originally posted by Vick!
                                                                                                                                                                                    I'd have refunded him $100.

                                                                                                                                                                                    What you got by not refunding?

                                                                                                                                                                                    1. A state of mind, little anger - cost: $100+

                                                                                                                                                                                    2. Wasted an hour in a cheap ass thread like this .. and would probably waste some more time, once that client comes here - cost: $100+

                                                                                                                                                                                    3. A handful of little skeptical clients - cost: a handful of hundreds.

                                                                                                                                                                                    4. Even if you didn't get bad name to your company, you still got something not good - cost a couple thousand bucks, or more.



                                                                                                                                                                                    Now, if you would have refunded him. And then started this thread telling us story that some broke fuck wasted your 3-4 hours .. received original files, and then said he is not satisfied with the quality of work .. so you refunded him $100 because you didn't want an unhappy customer. And then told us that, our satisfaction is what your company is all about.

                                                                                                                                                                                    Trust me, you would have got at least 4-5 replies in thread saying, Clark, hit me up .. I have some work for you. Jon, I need some banners done, talk to me on ICQ. etc ... and probably 2-3 orders.

                                                                                                                                                                                    Well, its your business .. you chosen what you wanted for it.

                                                                                                                                                                                    Best reply I've seen yet. Funny thing is I had this design website bookmarked as well - you know being new and all, and this month/next month I am going to look into getting a design done.. not flash mind you but a placeholder type page done for a mainstream site I'm looking at developing. Since I can expect that if you can not resolve your differences and flog it all over GFY first.... well I think I'll pass.. permanently. Ive spent thousands of designs for my site over the years... stuff like this just reeks of immaturity - and god help me if for some reason you think I'm not paying you enough for whatever reason.

                                                                                                                                                                                    i like waffles

                                                                                                                                                                                      Comment

                                                                                                                                                                                      • Jon Clark - BANNED FOR LIFE
                                                                                                                                                                                        North Coast Pimp
                                                                                                                                                                                        • Dec 2005
                                                                                                                                                                                        • 9395
                                                                                                                                                                                        #96
                                                                                                                                                                                        Originally posted by Cristie
                                                                                                                                                                                        if you got upfront money for work and started - do your work untill your customer will be happy!

                                                                                                                                                                                        this was happen with you cose you are not professional in taking details from customer. Ask 1000+ questions before you'll say "yes" and will name a price, or work with per hour payment.

                                                                                                                                                                                        You wanted fast bucks for easy work, but live gave you pain in ass ;)
                                                                                                                                                                                        You are a few weeks late for that post... Look at the date..!




                                                                                                                                                                                        As far as running my business'... I now own two design companies and I am having no problems at all...












































                                                                                                                                                                                        This thread is over folks... And the issue was resolved... Back then.... So let it go!

                                                                                                                                                                                          Comment

                                                                                                                                                                                          • Jon Clark - BANNED FOR LIFE
                                                                                                                                                                                            North Coast Pimp
                                                                                                                                                                                            • Dec 2005
                                                                                                                                                                                            • 9395
                                                                                                                                                                                            #97
                                                                                                                                                                                            Originally posted by sharphead
                                                                                                                                                                                            Best reply I've seen yet. Funny thing is I had this design website bookmarked as well - you know being new and all, and this month/next month I am going to look into getting a design done.. not flash mind you but a placeholder type page done for a mainstream site I'm looking at developing. Since I can expect that if you can not resolve your differences and flog it all over GFY first.... well I think I'll pass.. permanently. Ive spent thousands of designs for my site over the years... stuff like this just reeks of immaturity - and god help me if for some reason you think I'm not paying you enough for whatever reason.

                                                                                                                                                                                            For the record...


                                                                                                                                                                                            The client went to the board first..

                                                                                                                                                                                            I tried everything I could to make him happy..

                                                                                                                                                                                            He was just one of them people that are not easy to work with and flipped out when I showed him drafts versus tell me what he liked and did not like...

                                                                                                                                                                                            In the end he apoligized to me for not being level headed in the situation and it is all resolved..

                                                                                                                                                                                            I don't even know why this thread was bumped..







                                                                                                                                                                                            Ask any of my clients what it is like to deal with me on there projects..

                                                                                                                                                                                            You will find out I am one of the best when it comes to handling your design orders and getting things done the right way and on time!

                                                                                                                                                                                              Comment

                                                                                                                                                                                              • CyberHustler
                                                                                                                                                                                                Masterbaiter
                                                                                                                                                                                                • Feb 2006
                                                                                                                                                                                                • 28827
                                                                                                                                                                                                #98
                                                                                                                                                                                                Originally posted by Cristie
                                                                                                                                                                                                if you got upfront money for work and started - do your work untill your customer will be happy!

                                                                                                                                                                                                this was happen with you cose you are not professional in taking details from customer. Ask 1000+ questions before you'll say "yes" and will name a price, or work with per hour payment.

                                                                                                                                                                                                You wanted fast bucks for easy work, but live gave you pain in ass ;)
                                                                                                                                                                                                “If you can convince the lowest white man he’s better than the best colored man, he won’t notice you’re picking his pocket. Hell, give him somebody to look down on, and he’ll empty his pockets for you.”

                                                                                                                                                                                                  Comment

                                                                                                                                                                                                  • Grapesoda
                                                                                                                                                                                                    So Fucking Banned
                                                                                                                                                                                                    • Jul 2003
                                                                                                                                                                                                    • 46234
                                                                                                                                                                                                    #99
                                                                                                                                                                                                    Originally posted by Aquarius
                                                                                                                                                                                                    Speed - Quality - Cheap

                                                                                                                                                                                                    Pick two.
                                                                                                                                                                                                    in show biz they throw money at problems until they go away...

                                                                                                                                                                                                      Comment

                                                                                                                                                                                                      • IntenseJerry
                                                                                                                                                                                                        Confirmed User
                                                                                                                                                                                                        • Jun 2007
                                                                                                                                                                                                        • 785
                                                                                                                                                                                                        #100
                                                                                                                                                                                                        Originally posted by BradM
                                                                                                                                                                                                        A $100 lesson learned. Myself, I'd refund it and never EVER do anything for him again. Problem solved.
                                                                                                                                                                                                        I agree, let it go and move on...
                                                                                                                                                                                                        Jerry F Lewis

                                                                                                                                                                                                        www.IntenseCash.com

                                                                                                                                                                                                        15% Webmaster Referrals!

                                                                                                                                                                                                        Broke Straight Boys converting 1/63 in June-08
                                                                                                                                                                                                        IntenseCash $35 per signup 60% recurring, 15% referral. Hosted galleries
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                                                                                                                                                                                                        See me on www.AdultWhosWho.com

                                                                                                                                                                                                          Comment

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