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RebelR · 09-04-2014, 10:50 AM

I recently had something go missing. That global shipping is a nightmare, and when I put in a dispute, it was originally denied because normally the dispute deals with issues between the buyer and the seller. So they were right to side with the seller.

Here's what you need to do. Call Ebay, in my case they informed me that had I used ebay.ca, there would be nothing that they could do for me. But I had used Ebay.com so they could put in a dispute with Ebay direct (not with the seller), since it was their shipping program. Check the tracking on your parcel, mine stopped in KY (which is where Pittney Bowes warehouse is) Once that was established, Ebay refunded me both the price of the shipping as well as the price of the item.

Good luck!

09-04-2014, 10:50 AM
RebelR Confirmed User Industry Role: Join Date: Feb 2005 Location: Across the river Styx Posts: 1,998	I recently had something go missing. That global shipping is a nightmare, and when I put in a dispute, it was originally denied because normally the dispute deals with issues between the buyer and the seller. So they were right to side with the seller. Here's what you need to do. Call Ebay, in my case they informed me that had I used ebay.ca, there would be nothing that they could do for me. But I had used Ebay.com so they could put in a dispute with Ebay direct (not with the seller), since it was their shipping program. Check the tracking on your parcel, mine stopped in KY (which is where Pittney Bowes warehouse is) Once that was established, Ebay refunded me both the price of the shipping as well as the price of the item. Good luck! __________________ Rich"at"rebel-ads.com ICQ 644377336 or MSN ruralx"at"hotmail.com