Quote:
Originally Posted by black1000
OK I totally agree with you. It isn't absolutely the seller's fault. I'm sure that their shipping provider Pitney Bowls fucked up everything. However the item was not delivered and credit card charged. So a chargeback is the only option.
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It really is your only option. I refunded the guy I had issues with, he was so angry he filed a dispute against me and everything lol. I used the global shipping program to send packages to Canada numerous times with zero issues but the first time someone in Europe used it, the package went missing. After that incident I removed the option from any of my auctions and will not use it anymore. It fucked up my seller rating due to the dispute, I felt bad and chose to refund the guy and was out the money for the product.