Quote:
Originally Posted by geedub
I run a small ebay store and was using this shipping program for a while on some of my listings. Everything was going great until someone from Europe used it. I sent the package, weeks later they claimed they didn't get it. Ebay wouldn't do shit for the guy because the package made it to the shipping center in USA so it wasn't my fault the thing got lost. If the seller isn't willing to refund you, ebay will not side with you if the item is marked as delivered for the US portion of the shipment. A chargeback is your only option.
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OK I totally agree with you. It isn't absolutely the seller's fault. I'm sure that their shipping provider Pitney Bowls fucked up everything. However the item was not delivered and credit card charged. So a chargeback is the only option.