Quote:
Originally Posted by rowan
Checked 3 domains, selected "Renew Immediately", clicked Submit, clicked Submit.
That should renew 3 domains. Pretty simple, right? Wrong. I've since received 4 emails:
- the first and second email inform me that registration for two of the domains has been extended for a year
- the third email informs me that registration (not just the renewal job!) for those same two domains has been cancelled
- the fourth email informs me that the third domain has been extended for a year
I had a similar thing happen a few weeks ago, but it was hard to figure out what was happening because I was trying multiple things with the new interface. This time I just did the one thing only.
How hard can it be for Moniker to renew 3 domains immediately? And why is this still not working a month later?
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Why deal with the incompetence? Transfer out, problem solved.
Moniker's inability to get basic problems resolved in
over a month is a huge red flag. Why are you being so loyal when they obviously don't give a rat's ass about their customers?