Contact Center Services: Billing, Escalation, Refund and Anything That You Need

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  • Christian LA
    Registered User
    • Nov 2011
    • 7
    #1

    Contact Center Services: Billing, Escalation, Refund and Anything That You Need

    Our contact center agents use the following communication methods to entertain your members/subscribers/users/prospect users:
    1. Voice
    2. Email
    3. Live Chat/ Instant Messaging

    Aside from the usual FAQ info that our agents can deliver to your members, our agents also specialize in the following services:
    1. Billing Concerns
    2. Refund Processing
    3. Escalation Management

    Our Global Refund Payments program covers the following:
    1. Cheque issuance
    2. Electronic payment
    3. Bank wire transfer
    4. PayPal transfer
    5. Credit card chargeback

    We have other solutions that complement your customer support needs.

    What else do you need? We will create the right solution for you. We customise our solutions to match the needs of your campaign.

    We are an Australian web and mobile company that offers a wide range of customer support, end user handling and web development solutions.

    Let?s talk now.
    What we can do for you:
    1. End User Handling via SMS, Email, IM- we have a pool of talented people to interact and handle your end users using our platform (or yours)
    2. Messaging Platform that you can install on your website for end user interaction and customer support
    3. Global Contact Center services: Voice, IM, Email, Refund, Escalation
    4. Website Design, Development and Revamp Essentials
    5. Content Moderation: Photo, Blog, Contest
    6. Web Content Production: Text, Photos, Videos

    Just ask me.
    Tags: call center, contact center, customer support, refund management
    • mc_me
      Registered User
      • Jun 2014
      • 34
      #2
      Im running a fb photo competition and need a moderation service. can you recommend me one or lets discuss if you can do this job for me.

        Comment

        • Christian LA
          Registered User
          • Nov 2011
          • 7
          #3
          Cool! We also have web content moderation solutions. Since you deal with pictures, we have online moderators who handle image moderation. The process is that we set moderation guidelines before we move on to the main phase. Can you pls tell me more about the campaign? Or better yet, message me your contact details. We'll connect with you ASAP.
          What we can do for you:
          1. End User Handling via SMS, Email, IM- we have a pool of talented people to interact and handle your end users using our platform (or yours)
          2. Messaging Platform that you can install on your website for end user interaction and customer support
          3. Global Contact Center services: Voice, IM, Email, Refund, Escalation
          4. Website Design, Development and Revamp Essentials
          5. Content Moderation: Photo, Blog, Contest
          6. Web Content Production: Text, Photos, Videos

          Just ask me.

            Comment

            • marcush
              Confirmed User
              • Feb 2006
              • 865
              #4
              good luck!

                Comment

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