Quote:
Originally Posted by fuzebox
There's old school, and then there's out of touch. People still like to do business face to face, over the phone, and fly in for meetings... But random anonymous phone calls to their website's toll free number isn't going to get that ball rolling 
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1) Understood however I called the non toll free number listed under contact us.
2) Called them for their specified service.
3) Was never asked for my email address if they needed that. They could have had whoever answers the phone call me back to have gotten it.
If you can't get returning a phone call right, how would you handle a customers problem?