Originally Posted by avalanche

I would definitely agree that it's not for everyone and not for very small shops.

However, I was having this same conversation last week and we likened it to OpenX. To some it is bloated and to complex to use, but if you want something scalable and powerful it is close to, if not the best available.

I wouldn't agree that you can't get your data out of it. We run a mirror of our SalesForce system for safety offline. The data is there and if you have a skilled staff to do the export properly you can get it out. It's really no different than any other database, it depends how intricate you make it... the more intricate, the more difficult it will be to successfully remove and setup elsewhere.

But, lastly, this is all partially what we love about SalesForce, you can highly customize it however you wish, it's really a blank slate.