Quote:
Originally Posted by Brian837
really? where do you get this info? When I did the change I lost count on members who freaked out and at least 30 were members for over a year. They were more then pissed off. I had to change back and make up some bullshit story to get them to join again by blaming the change on someone we hired to do something else LOL.
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Simple. You actually proactively run experiments to track members patterns and habits so you know if they are even downloading in the first place, and how many. How many videos they watching, etc, etc.. Honestly, if you are not bothering to track your members habits in an effort to build a better mousetrap, that is probably part of your problem right there.
