Regarding your funds
The funds you currently have in your account are secure and safeguarded under, and according to, the regulatory guidelines of your state.
We are unable to complete any requests to withdraw or transfer these funds at this time, as they are currently being withheld by Ultralight Financial Services, formerly known as Obopay Inc., a licensed U.S. money transmitter of which Payza was an agent.
In order to provide payment services to our U.S. clients in your state, Payza entered into an agreement with Obopay Inc., a long standing and highly reputable money transmitter. However, following a change in management and in name, Obopay Inc., now known as Ultralight FS, is currently refusing to process any customer transaction requests from the Payza platform, and refusing to release your money to you.
We have tried repeatedly, and to no avail, to resolve this problem by contacting their management, their legal team and your state regulator. We are pursuing legal action against Obopay Inc., Ultralight FS, their officers and the CEO of both entities, Carol Realini. This legal process, however, is lengthy and will take some time to resolve.
Your state regulator has told us they will not intervene unless they hear from you, the owner of your funds. Our only recourse is to ask you to demand action from both Ultralight FS,formerly known as Obopay Inc., and your state regulator. Please use this message to send to your state regulatory:
Dear[State Regulator]
Payza has let me know that Ultralight FS, formerly known as Obopay Inc., is refusing to make my money available through my bank account or my Payza account. I am writing to ask you to take immediate action to solve this problem.
Thank you,
[firstname] [last name]
We want to stress that your current funds are entirely secure and safeguarded by the Issuing Agency of your state. With your help we are confident this problem can be resolved quickly.
Please contact your state regulator to request that they intervene to allow us to transfer your funds to your bank account immediately.Below you will find a list of the Issuing Agencies to which you can direct your complaint:
The funds you currently have in your account are secure and safeguarded under, and according to, the regulatory guidelines of your state.
We are unable to complete any requests to withdraw or transfer these funds at this time, as they are currently being withheld by Ultralight Financial Services, formerly known as Obopay Inc., a licensed U.S. money transmitter of which Payza was an agent.
In order to provide payment services to our U.S. clients in your state, Payza entered into an agreement with Obopay Inc., a long standing and highly reputable money transmitter. However, following a change in management and in name, Obopay Inc., now known as Ultralight FS, is currently refusing to process any customer transaction requests from the Payza platform, and refusing to release your money to you.
We have tried repeatedly, and to no avail, to resolve this problem by contacting their management, their legal team and your state regulator. We are pursuing legal action against Obopay Inc., Ultralight FS, their officers and the CEO of both entities, Carol Realini. This legal process, however, is lengthy and will take some time to resolve.
Your state regulator has told us they will not intervene unless they hear from you, the owner of your funds. Our only recourse is to ask you to demand action from both Ultralight FS,formerly known as Obopay Inc., and your state regulator. Please use this message to send to your state regulatory:
Dear[State Regulator]
Payza has let me know that Ultralight FS, formerly known as Obopay Inc., is refusing to make my money available through my bank account or my Payza account. I am writing to ask you to take immediate action to solve this problem.
Thank you,
[firstname] [last name]
We want to stress that your current funds are entirely secure and safeguarded by the Issuing Agency of your state. With your help we are confident this problem can be resolved quickly.
Please contact your state regulator to request that they intervene to allow us to transfer your funds to your bank account immediately.Below you will find a list of the Issuing Agencies to which you can direct your complaint:
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