Originally Posted by pompousjohn

I switched from CCbill to My own merchant accounts via Netbilling and I did not see any big savings in terms of fees, some maybe but it's not as radical as the sales pitch will make it seem.

What I did see was a huge increase in sales and recurring billing, I was able to personally shape the fraud scrub the way I found would most effectively reduce fraud while minimizing false flags and that took my total income through the roof.

My question for Beaner is: my understanding is that the chargeback fees ($25 in my case) I have been told are not refundable even if I win a dispute. With that in mind the time it takes me to track down IP logs, userlogs, print everything, fill out the form and then fax them all is not usually worth the money, especially factoring in the percentage of rulings that go in my favor. I also understand that chargeback reversals do not reduce your disputed transaction count with card associations.

For that reason I have personally decided to file all my chargeback notifications under "recycling". Is this not the case with you?