Quote:
Originally Posted by MikeFold
Sure does not sound like National Net. Over 10 years and I can't remember a ticket time over 5 minutes for a response. With Bill on it, he will get to the bottom of it.
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You know a lot people say that about hosts here and Nat Net is the only one I've found that to be true. Now I haven't used them in a few years but when I stopped using their service I had over 150 tickets and I honestly do not believe it took longer than five minutes for them to reply once. They didn't just respond with a quick "we'll work on that" and have the issue sorted out 5+ hours later either. When they said they would work on it they did immediately.