Quote:
Originally posted by Kimmykim
Cross sells are not upsells, they are cross sells.
Cross sells have done less damage to this business than resellers have, hell in some cases they've actually HELPED the ratios.
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You'd know better than I would, but I've seen many a sign-up page that had cross sells to another site where the text was small, and hard to read and the check box was already checked. I'm not saying everyone does that, but when I see things like that going on, it doesn't surprise me that Visa is pissed off.