Quote:
Originally Posted by TrashyGirl
I am currently experiencing another Webair success story. I can't even close my account!
All of my sites were moved from Webair weeks ago. I sent in Support Ticket to cancel my account. Response: "Why are you looking to cancel and move to another host? You are a valued client and we would like to assist you." If they actually looked in my account, they would see I have no sites hosted there anymore, they were all moved. I send in a reply saying close account. Read my support tickets re: why.
Then I don't hear anything for 3 days so I send in another reply to cancel account. I get a reply that the matter is being forwarded to Billing. That was 5 days ago. No response from Billing. I send in another reply to Billing to cancel my account. Guess what will happen if they bill my credit card.
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Webair did the exact thing to me when I moved my sites away. Took days before they got their shit together and closed my account.