Originally Posted by bossku69

I'm trying to find some good training guides or things to use for sales people. We do B2B marketing and use a CRM that is intended for email based services rather than something like SalesForce.

Concepts of sales are pretty easy, such as call or touch base, email, follow up to email, push for meeting, etc., but wondering if anyone has a SUGGESTION of a good book, ebook or system to check out?

I had to let someone go earlier this month because their follow up skills were horrible and all the leads they generated dried up quick, so in the process, I'd like to offer them something easy to grasp to ensure they are on the right path and not wasting my time.