The next thing I am going to have done is integrating the Epoch API into Kayako so that when someone opens a ticket it searches for their record and presents it in the customer info screen. From there will have one click retention, billing extensions and cancellations.
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I've given up using their stats - I've complained and all I get told is to use another browser - WTF?I feel old since I started SpeedoFetish.com back in 2001.Comment
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Where's the ccbill rep saying that they can't see any problems and to email them directly for further discussion?Comment
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Heres my question, if the hun posted this in 2007, would it have gotten more traction?Comment
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Nah, I asked them in 2007!!Comment
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Or was that 2005... can't remember... too long ago!Comment
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So you asked them for the past 10 years, basically being one of the biggest affiliate websites to ever exist, and they have never straight forward acknowledged you about it?Comment
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They're stuck even firmer in the past that I am... ehh... was... ehh... whateverComment
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If you think tough men are dangerous, wait until you see what weak men are capable of.
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I don't get ccbill. They must have tons of cash to throw at this problem. Why not get in touch with a serious webshop and get a modern, responsive html5 design and a new high-iperforming backend. Sure they got a _lot_ of data but this problem is solvable.Comment
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There's a wonderful song by the band Yes, from their album Tales From Topographic Oceans, called "Soon".
Or was that song on the album Relayer?
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I would say that is probably a good policy. Especially considering the volume of trolls on witch hunts, and crying over petty ante things they can't control. Over the past few years, you have seen a lot of formerly active companies stop posting to the GFY mobs any longer.
At the porn conferences, a lot of companies have actually admitted to taking this position (no longer posting on GFY).Comment
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IBILL's stats interface in 1998 was better than CCBILL's is today...
I don't get it, it's all database driven, why not just make a new simple and easy to use stats interface. Shouldn't take a single programer more than a couple of months.Comment
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Okay...I'm gonna guess that nobody from CC Bill is gonna post in this thread. lol
But hey...if you go to the Phoenix Forum they have "snack shacks"
-Robbie
ClaudiaMarie.ComComment
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If you think tough men are dangerous, wait until you see what weak men are capable of.
- Jordan B. Peterson
Listen to Pomp tell why is Bitcoin importantComment
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"Request sent. Waiting for server response..."
I tried to look up one day - 24 hours worth - of sales on affiliateadmin.ccbill.com, and this is as far as I got.
It's really frustrating that ccbill continue to use this antiquated and broken stats system.Comment
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I'm sure their overhaul will cost millions of dollars considering all the data they house.
Consider all the flaky traffic now and all the remote applications demanding stats all the time. Their system is probably really taxed out and there isn't much they can do until they get a better backend server software architecture.Comment
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Cheers for that... never seen that interface before, it's like a dolled up version of affiliateadmin.ccbill.com. Unfortunately it seems to suffer the same problem:
Request sent. Waiting for server response...
(gave up after just over 4 minutes of waiting.)Comment
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Nope... great thing about programming and databases is that it makes no difference if you need to write it for one database entry or 50.0000 a day. The programming stays the same.
And while they're programming, it would be great if they could build a system where they rotate programs for you, depending on the traffic, targeted to the audience you send them. It's not hard to program something like that. And everybody would benefit... Ah well...Comment
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been trying to load Januarys credit / check reports for over an hour now, this is such a waste of my time. CCBill, please listen to your customers!!ICQ: 404-159-022
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Then why is it taking so long?
Restructuring tables can be a feat, assuming they did a poor job implementing good standards.
From what I gathered by listening to what others said from talking to reps, it is a software issue that isn't scaling well from what I understand.
I'm disappointed a software engineer such as yourself wouldn't understand this, I mean seriously, come on!
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I keep over estimating my colleagues ;-)Comment
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