Where is Ray from Strongbox?

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  • tatyana
    DavidNudesWorld hahahahaha
    • Dec 2008
    • 151

    #1

    Where is Ray from Strongbox?

    Anyone heard of or talked to Ray from over at bettercgi Strongbox? We have been emailing him for a few weeks now with no response, as we have pre-purchased a bunch of site licenses for strongbox installs and need to get some of those installed now. Since we already paid them, Im hoping we can get in touch with them to work something out.
    David & Tatyana Owner & Producer
    DavidNudesWorld.com for all our sites!!
    NATS & CCBill Affiliate Program nats.DavidNudesCash.com
  • Barefootsies
    Choice is an Illusion
    • Feb 2005
    • 42635

    #2
    Look for the latest political and/or Obama thread. You can find him there.

    Should You Email Your Members?

    Link1 | Link2 | Link3

    Enough Said.

    "Would you rather live like a king for a year or like a prince forever?"

    Comment

    • DWB
      Registered User
      • Jul 2003
      • 31779

      #3
      Bump.

      Ray, we are still having the issue with Singapore customers able to login. Finally got one email from Elias but nothing resolved yet. I have to refund everyone who joins from there. :-(

      Please get back up on the horse, you customers need you.

      Comment

      • Klen
        • Aug 2006
        • 32235

        #4
        Originally posted by DWB
        Bump.

        Ray, we are still having the issue with Singapore customers able to login. Finally got one email from Elias but nothing resolved yet. I have to refund everyone who joins from there. :-(

        Please get back up on the horse, you customers need you.
        If i would have such problem,then i would improvise by making an alternative login form specially for them.

        Comment

        • tatyana
          DavidNudesWorld hahahahaha
          • Dec 2008
          • 151

          #5
          Huh...still nothing. Well, I guess Pennywize here I come?? If you guys from pennywize or another user security script firm are out there, hit me up to make a multi-site deal.

          In the mean time, I hope I get a refund from Ray??
          David & Tatyana Owner & Producer
          DavidNudesWorld.com for all our sites!!
          NATS & CCBill Affiliate Program nats.DavidNudesCash.com

          Comment

          • epitome
            So Fucking Lame
            • Jun 2009
            • 12156

            #6
            Proxy Pass FTW

            Comment

            • PhantomFrog
              Registered User
              • Jul 2006
              • 89

              #7
              PhantomFrog.com....Premium Password Protection
              PhantomCart.com....CCBill + Phantom Cart = Clips Store Solution
              PhantomFlicks.com .Token-based Clips Store

              Comment

              • anexsia
                Confirmed User
                • May 2010
                • 5735

                #8
                He's always been pretty hard to get a hold of which is a shame because his products are amazing.

                Comment

                • CHMOD
                  Confirmed User
                  • Jun 2003
                  • 1697

                  #9
                  An anti-password sharing system with 100% recovery solution for your customers is included in our package. You might want to check us out...
                  Sell our Silicone Dolls and make big money!

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                  Comment

                  • Drake
                    Hello world!
                    • Mar 2003
                    • 12508

                    #10
                    Originally posted by anexsia
                    He's always been pretty hard to get a hold of which is a shame because his products are amazing.
                    ^^^
                    This

                    Comment

                    • tatyana
                      DavidNudesWorld hahahahaha
                      • Dec 2008
                      • 151

                      #11
                      UPDATE...

                      Ray and Ali finally followed up with us, and got a new site system up and running within a few hours. Not sure what the issue was, but you are right, IMHO their product is rock solid and has great potential. I encourage CCBill to look at buying their company and setting this up as the standard CCBill install process, that would be a smart acquisition and they would be offering their customers something that needs to be standard.
                      David & Tatyana Owner & Producer
                      DavidNudesWorld.com for all our sites!!
                      NATS & CCBill Affiliate Program nats.DavidNudesCash.com

                      Comment

                      • DWB
                        Registered User
                        • Jul 2003
                        • 31779

                        #12
                        Originally posted by KlenTelaris
                        If i would have such problem,then i would improvise by making an alternative login form specially for them.
                        I wish I knew how to do that. Strongbox is not completing their IP address so none of them can get past Strongbox due to the incorrect IP, yet it logs them as a "good user" while not permitting access at the same time. Strange problem. Billing and host see their IP correct but for some reason Strongbox doesn't.

                        If anyone has had this issue before and found a solution, I'm all ears.

                        Comment

                        • xXXtesy10
                          Fakecoin Investor
                          • Jul 2012
                          • 7127

                          #13
                          Originally posted by PhantomFrog
                          Doubt you are any better with a hacked twitter account

                          http://twitter.com/phantom_frog
                          WARNING: Stay Away From Marlboroack aka aka Brandon Ackerman
                          http://gfy.com/21169705-post8.html
                          Donny Long is Felon, Stalker, Scammer & Coward
                          http://www.ripoffreport.com/reports/...lon-int-761244

                          Comment

                          • raymor
                            Confirmed User
                            • Oct 2002
                            • 3745

                            #14
                            DWB, I'm checking on that now. It doesn't SOUND like a Strongbox problem, but I'm double checking.
                            For historical display only. This information is not current:
                            support@bettercgi.com ICQ 7208627
                            Strongbox - The next generation in site security
                            Throttlebox - The next generation in bandwidth control
                            Clonebox - Backup and disaster recovery on steroids

                            Comment

                            • DWB
                              Registered User
                              • Jul 2003
                              • 31779

                              #15
                              Originally posted by raymor
                              DWB, I'm checking on that now. It doesn't SOUND like a Strongbox problem, but I'm double checking.
                              My last two emails to Elias have details info with some IP info. Everywhere else is catching the complete IP. I don't see you on ICQ but I'm on or you can mail me. Really need to get this one worked out, thanks for getting back to me.

                              Comment

                              • raymor
                                Confirmed User
                                • Oct 2002
                                • 3745

                                #16
                                Originally posted by DWB
                                My last two emails to Elias have details info with some IP info. Everywhere else is catching the complete IP. I don't see you on ICQ but I'm on or you can mail me. Really need to get this one worked out, thanks for getting back to me.

                                Done. I'm emailing you know. Short form - you needed an update we sent out emails about a couple years ago.
                                For historical display only. This information is not current:
                                support@bettercgi.com ICQ 7208627
                                Strongbox - The next generation in site security
                                Throttlebox - The next generation in bandwidth control
                                Clonebox - Backup and disaster recovery on steroids

                                Comment

                                • GlossyGuy
                                  Registered User
                                  • Dec 2012
                                  • 20

                                  #17
                                  Same here, we need urgent response to our emails today. Members area is not working properly since installation of Strongbox. I have sent 5 emails today, contact on ICQ, DM on here, its 24 hrs now that site is messed up, members site not working, lots of unhappy member, not acceptable.
                                  Latex Fetish 50/50 Revshare CCBill Affiliate Program (FHGs, FHVs, FLVs, Banners, Promo Covers)

                                  Comment

                                  • xXXtesy10
                                    Fakecoin Investor
                                    • Jul 2012
                                    • 7127

                                    #18
                                    Jesus christ what shitty support. Have to post in a public forum for this shit.
                                    WARNING: Stay Away From Marlboroack aka aka Brandon Ackerman
                                    http://gfy.com/21169705-post8.html
                                    Donny Long is Felon, Stalker, Scammer & Coward
                                    http://www.ripoffreport.com/reports/...lon-int-761244

                                    Comment

                                    • raymor
                                      Confirmed User
                                      • Oct 2002
                                      • 3745

                                      #19
                                      I'm sorry we didn't have anyone in the office today. I've emailed you.
                                      In a case like this, please feel free to call - we have local numbers for various countries posted on the web site. They all forward to my cell phone or Ali's if nobody is on the office.
                                      Last edited by raymor; 02-09-2013, 08:02 PM.
                                      For historical display only. This information is not current:
                                      support@bettercgi.com ICQ 7208627
                                      Strongbox - The next generation in site security
                                      Throttlebox - The next generation in bandwidth control
                                      Clonebox - Backup and disaster recovery on steroids

                                      Comment

                                      • raymor
                                        Confirmed User
                                        • Oct 2002
                                        • 3745

                                        #20
                                        Originally posted by xXXtesy10
                                        Jesus christ what shitty support. Have to post in a public forum for this shit.

                                        Just FYI, at least half of what you see posted here has jack to with Strongbox - people break their CMS, or move servers and update only one of their DNS or whatever, then they come to us. When they don't like our reply, or we don't reply within an hour on a Sunday, they post in here. Since I'm not going to publicly point out that a customer is being dumb, I reply here saying "I've emailed you".

                                        Often "hasn't replied" means "hasn't replied with the answer I want to hear" because we keep telling them that in order for people to log in, your site has to be live. You have to actually register your domain name, for example. One pissed off webmaster just chose a domain name at random, didn't register it, and was mad we couldn't make it magically work for them. That's "Strongbox isn't helping me", half the time.


                                        Someone's whole site will be down because the web host replaced the wrong disk drive, removing the drive with the site on it, and what you see is "people can't log in". Yeah, they can't log into a site that doesn't exist. We explain that to the webmaster and they feel embarrassed, then defensive, then post here.

                                        * of course none of this applies to anyone in this thread.
                                        For historical display only. This information is not current:
                                        support@bettercgi.com ICQ 7208627
                                        Strongbox - The next generation in site security
                                        Throttlebox - The next generation in bandwidth control
                                        Clonebox - Backup and disaster recovery on steroids

                                        Comment

                                        • xXXtesy10
                                          Fakecoin Investor
                                          • Jul 2012
                                          • 7127

                                          #21
                                          Originally posted by raymor
                                          Just FYI, at least half of what you see posted here has jack to with Strongbox - people break their CMS, or move servers and update only one of their DNS or whatever, then they come to us. When they don't like our reply, or we don't reply within an hour on a Sunday, they post in here. Since I'm not going to publicly point out that a customer is being dumb, I reply here saying "I've emailed you".

                                          Often "hasn't replied" means "hasn't replied with the answer I want to hear" because we keep telling them that in order for people to log in, your site has to be live. You have to actually register your domain name, for example. One pissed off webmaster just chose a domain name at random, didn't register it, and was mad we couldn't make it magically work for them. That's "Strongbox isn't helping me", half the time.


                                          Someone's whole site will be down because the web host replaced the wrong disk drive, removing the drive with the site on it, and what you see is "people can't log in". Yeah, they can't log into a site that doesn't exist. We explain that to the webmaster and they feel embarrassed, then defensive, then post here.

                                          * of course none of this applies to anyone in this thread.
                                          Yeah, I see the redirect, it isn't our problem, it us our customer's who broke it as you just said. What an arrogant fucking prick
                                          WARNING: Stay Away From Marlboroack aka aka Brandon Ackerman
                                          http://gfy.com/21169705-post8.html
                                          Donny Long is Felon, Stalker, Scammer & Coward
                                          http://www.ripoffreport.com/reports/...lon-int-761244

                                          Comment

                                          • iSpyCams
                                            Amateur Gynecologist
                                            • May 2009
                                            • 4436

                                            #22
                                            Originally posted by raymor

                                            * of course none of this applies to anyone in this thread.
                                            No, of course not, *cough cough*
                                            - As soon as I think up a good sig it's going here.

                                            Comment

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