Quote:
Originally Posted by Robbie
I won't use ACH with them. It's never worked right and always a couple of weeks late.
I moved over to using their RedPass and get paid that way. Always early on the payments and no problem whatsoever.
Do not use their ACH. 
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RedPass isn't a viable option for us as we very rarely deal with cash. Not to mention, we're extremely weary of using any such services after the epassporte debacle.
We could switch to wire transfers, but we'd only do that if Zombaio waved the fee because we shouldn't have to eat the wire transfer fees just because they are incapable of working out ACH payments properly. An it's not about the cost amount of money for the wire fees, it's the simple principle that they offer a service (ACH) so they damn well should be reliable.
But then, notice how none of their reps even responded to this thread? Not that anything they've said in past threads has had any real info, but at least they showed a little face.
I guess it's high time we finally work out our scrub settings for netbilling and drop zombaio altogether because this has gotten out of hand. I think we've had more payments late over the past 2 years than payments on time...