Here's my phone conversation with Fed Ex just now.... Keep in mind my sense of humor here. I'm pissed, but I'm not about to take it out on some poor Fedex operator. I was pretty much laughing through the entire conversation.
Poor Fedex Operator: Thank you for calling Fedex, how may I help you?
Me: I'm trying to find out where my package is. My tracking number is blah blah blah blah blah.
Poor Fedex Operator: It's currently in the Rocklin, California, shipping center.
Me: Yes, I can see that online. I'm wondering why it's not at my house.
This cracked me up....
Poor Fedex Operator: Well there is bad weather all around the country.
Me: Not between my house and Ontario, California, where you picked it up. In fact, I was wondering why in the past twenty-four hours you shipped from Ontario, California, to Oakland, California, and then back to Ontario?
Poor Fedex Operator: Seems there was foul up in the system sir. It's Christmas and they are a bit busy.
Me: Well, you would think that someone in management would have seen that coming 360 days ago. I mean, it's not like it was a surpise or anything. We have Christmas every year.
Poor Fedex Operator: Yes sir, I'm sure they knew it was coming.
Me: You understand that I could have driven from my house to Ontario, picked it up, drove it to Oakland, back down to Ontario, and then back up to my house quicker than you've been able to deliver it so far, right?
Poor Fedex Operator: That might just be the case sir.
Me: Will it be delivered in the morning?
Poor Fedex Operator: I'm not sure sir.
Me: You know that "overnight" means 24 hours, not 72 hours right?
Poor Fedex Operator: Yes sir.
Me: Oh well, looks like I might be screwed then. Well, Merry Christmas to you anyhow.
Poor Fedex Operator: Merry Christmas sir.
Poor Fedex Operator: Thank you for calling Fedex, how may I help you?
Me: I'm trying to find out where my package is. My tracking number is blah blah blah blah blah.
Poor Fedex Operator: It's currently in the Rocklin, California, shipping center.
Me: Yes, I can see that online. I'm wondering why it's not at my house.
This cracked me up....
Poor Fedex Operator: Well there is bad weather all around the country.
Me: Not between my house and Ontario, California, where you picked it up. In fact, I was wondering why in the past twenty-four hours you shipped from Ontario, California, to Oakland, California, and then back to Ontario?
Poor Fedex Operator: Seems there was foul up in the system sir. It's Christmas and they are a bit busy.
Me: Well, you would think that someone in management would have seen that coming 360 days ago. I mean, it's not like it was a surpise or anything. We have Christmas every year.
Poor Fedex Operator: Yes sir, I'm sure they knew it was coming.
Me: You understand that I could have driven from my house to Ontario, picked it up, drove it to Oakland, back down to Ontario, and then back up to my house quicker than you've been able to deliver it so far, right?
Poor Fedex Operator: That might just be the case sir.
Me: Will it be delivered in the morning?
Poor Fedex Operator: I'm not sure sir.
Me: You know that "overnight" means 24 hours, not 72 hours right?
Poor Fedex Operator: Yes sir.
Me: Oh well, looks like I might be screwed then. Well, Merry Christmas to you anyhow.
Poor Fedex Operator: Merry Christmas sir.
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