Quote:
Originally Posted by VTmerchantsupport
I work with Verotel, and I myself handle all of the merchant support, and personally make time for each of our merchants. We handle the end user support as well and have a team that works with the users in order to keep chargebacks and refunds at a low. Customer service is a big factor when choosing a company, as well as on time payments, reliability, etc. Feel free to reach out for any questions to [email protected].
Regards,
Thomas
Verotel Merchant Support |
I like Verotel. The new join forms are great and the admin panel is easy and fast to navigate.
However, I pulled you guys from the top of my cascade when I realised there is an extra 1.5% added onto rebills. Why is this? The Premiere account rates were very competitive until I saw this.
Then there is the tech support hours. Verotel do not have 24 hour tech support unlike Epoch and CCBill!
Just a couple of negatives there but I've always been paid on time with no issues.
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