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JoeS

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#1

Best Support from a Hosting Company?

12-14-2007, 04:19 PM

What hosting company have you experienced the best support services from?
More ways to reach support?
Promptly reply to your support tickets?
More than just one person working to hand all support issues?

And besides that the company maintains a good record of keeping your box up and running.

Thanks for any suggestions.

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All the best!
Joe S.
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Hmm

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#2

12-14-2007, 04:21 PM

webair
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WarChild

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#3

12-14-2007, 04:22 PM

Hands down Swiftwill Communications. Dweeks has been keeping my shit up and running for 5+ years.

.
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JamesK

hi

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#4

12-14-2007, 04:23 PM

That'd be ReliableHosting for me

M3Server - NATS Hosting
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sandman!

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#5

12-14-2007, 04:25 PM

if price is no concern to you i would say nat net.

Need WebHosting ? Email me for some great deals [email protected]
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zagi

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#6

12-14-2007, 04:47 PM

Definitely check out www.RealityCheckNetwork.com this is exactly what we specialize in - we're hosting a ton of large customers with Alexa ratings of less than 1000 and achieving great uptime / and reliable quick support.

Hit me up on ICQ when you get a chance : 4930562

Managed US/NL Hosting [ [Reality Check Network ]
Dell XEON Servers + 1/2/3 TB Packages ICQ: 4-930-562
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#7

12-14-2007, 04:50 PM

Hosthead

And

Phatservers

Mainstream Blazing Fast SSD WordPress Hosting
As Low As $4.97/month! USA Based Support !
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TidalWave

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#8

12-14-2007, 04:53 PM

OK, watch this, and tell me what more you can ask for:

1. 24x7x365 ON-SITE in the datacenter support

2. Available by:
- Live chat
- Telephone
- Ticket system

3. Experienced and knowledgeable linux techs

4. UPS and Generator Backup power on all servers

5. Cold ass datacenter for maximum server stability

6. Knowing that if your clients cancel, you lose money, so you do whatever you can to make sure they stay happy.

7. huge variety of server specs, all enterprise quality (Dell, HP, IBM, Supermicro) for best reliability

8. Huge BGP4 multi-homed network to make sure that there are tons of available routes in case theres a problem some where "out there"

PACIFICRACK.COM

Network Info: www.pacificrack.com/network.html

Sprint (one of the first and biggest backbones) is being upgraded to 2 x 10Gigabit connectivity! So thats:

20Gbps of Level(3)
20Gbps of Sprint
Tons of other Tier-1/Premium providers

Last edited by TidalWave; 12-14-2007, 04:56 PM.

www.SwiftNode.com
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#9

12-14-2007, 04:55 PM

I have no problems with http://colo-cation.com/

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trix

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#10

12-14-2007, 04:55 PM

Swiftwill answers my phone calls for 5 years.
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deniska

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#11

12-14-2007, 04:56 PM

do a whois and see where the bigger guys are hosted.. Anyone with a serious business is not hosting with amateurs..
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TidalWave

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#12

12-14-2007, 04:57 PM

You'll see that our backbone mix targets both the USA, but also effectively targets Asia and Europe from our high quality varied backbone mix.

We didn't just get the best providers for the USA, we also got the best providers for Europe and Asia to do the best we can from here in Los Angeles to every where!

PACIFICRACK.COM

Why is one FOX Broadcasting's head sysadmin's talking to me about moving their 20 cabinets from Los Angeles Equinix into our datacenter across the street? There's a reason!

Email me to find out!

alex [removeme@] pacificrack.com

Last edited by TidalWave; 12-14-2007, 04:59 PM.

www.SwiftNode.com
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rayadp05

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#13

12-14-2007, 05:01 PM

For me it would definately be http://www.adultfriendlyhosting.com.....hands down.

EXCELLENT hosting company.

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Buddah00

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#14

12-14-2007, 05:06 PM

TechieMedia, been with them over 3 years no problems and support is great

I want what every other man wants, I just want it more.
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TidalWave

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#15

12-14-2007, 05:48 PM

Originally posted by TidalWave

OK, watch this, and tell me what more you can ask for:

1. 24x7x365 ON-SITE in the datacenter support

2. Available by:
- Live chat
- Telephone
- Ticket system

3. Experienced and knowledgeable linux techs

4. UPS and Generator Backup power on all servers

5. Cold ass datacenter for maximum server stability

6. Knowing that if your clients cancel, you lose money, so you do whatever you can to make sure they stay happy.

7. huge variety of server specs, all enterprise quality (Dell, HP, IBM, Supermicro) for best reliability

8. Huge BGP4 multi-homed network to make sure that there are tons of available routes in case theres a problem some where "out there"

PACIFICRACK.COM

Network Info: www.pacificrack.com/network.html

Sprint (one of the first and biggest backbones) is being upgraded to 2 x 10Gigabit connectivity! So thats:

20Gbps of Level(3)
20Gbps of Sprint
Tons of other Tier-1/Premium providers

BTW, i wrote this out solely for this thread. Thats how dedicated we are.

www.SwiftNode.com
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GrouchyAdmin

Now choke yourself!

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#16

12-14-2007, 05:51 PM

Great, now stop shitting up the thread, TeeDub.

Price: WebAir. Support? Varies by needs, but Reflected and Techie are good for those who don't manage their own shit.

AIM: GrouchyGfy
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Intruder

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#17

12-14-2007, 06:02 PM

I've always been very happy with Mojo. Not going to say that others are no good, I'll just say that Mojohost is great, very nice guys, always available.

Make your Fetish and BDSM Traffic work for you.
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J B

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#18

12-14-2007, 06:09 PM

NationalNet

A HUGE TIME SAVER FOR LESS THAN $1 PER DAY!

Contact: support A|T statsremote D|O|T com
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NTSS

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#19

12-14-2007, 06:16 PM

Naked Hosting -

As a matter of fact I called their 24/7 tech support about an hour ago. Had all my questions answered on the spot! Beats the hell out of tickets and email support. Top notch company

Oh...did i mention it was a toll-free call?

Last edited by NTSS; 12-14-2007, 06:17 PM.

ICQ: 150-803-430
Email: marketing7(at)cox(dot)net
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#20

12-14-2007, 06:19 PM

SplitInfinity
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HS-Trixxxia

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#21

12-14-2007, 06:22 PM

Swiftwill hands down.

~~♥~~♥~~♥~~♥~~♥~~♥~~♥~~♥~~
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jakethedog

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#22

12-14-2007, 06:27 PM

the dudes over at Server Provider www.serverprovider.com are awesome .. i put them through the ringer all the time .. and they keep me running smooth as silk...

No sig .. just me
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Wiredoctor

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#23

12-14-2007, 06:59 PM

Originally posted by GrouchyAdmin

Great, now stop shitting up the thread, TeeDub.

Price: WebAir. Support? Varies by needs, but Reflected and Techie are good for those who don't manage their own shit.

I will have to 100% agree with you about TechieMedia. Those guys are fucken awesome, with som e of the best techs I have ever worked with, and their pricing is Very competive, but the support is 2nd to none...

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spooky181

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#24

12-14-2007, 08:50 PM

www.splitinfinity.com has been by far the best in our experiences...
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#25

12-14-2007, 08:52 PM

Hands down Phatservers!

Ricky D :: Hype Dough President | XBIZ.net | ICQ 172-939-826 AIM+Skype HypeDough | [NATS4]
Kayden420: ['09 '10 '11 XBIZ Nominee | Exclusive & HD] | ThePornScout: [Exclusive + Reality | Amateurs Want to Become Pornstars]
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the Shemp

congrats to the winners

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#26

12-14-2007, 09:01 PM

Originally posted by J B

NationalNet

right on

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seeric

..........

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#27

12-14-2007, 09:06 PM

mojo has never let me down. brad, greg, and corey are a cell away. they pretty much rock. its even ok that brad swings both ways and wears funny shirts.

www.mojohost.com

always there for me. always.
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#28

12-14-2007, 09:17 PM

ServersForLess.com we host several of the top adult networks. Additionally we offer:

True 24x7 support
All Tier 1 BW
Multiple Tier 1 Providers
Over 40000 Mbps Transit Cpacity
Level 3 Datacenter

We wuld love to talk more about what you need. Please contact me at: [email protected] or ICQ: 412-203-056

Thank you,

Andy Servers4Less
www.ServersForLess.com
ICQ: 412-203-056
DUAL QUAD CORES W/100 Mbps UNMETERED- $799/ month!!
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Cash

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#29

12-14-2007, 09:21 PM

Exmasters has a very good support.

$9.95/month for 15000 GB bandwidth monthly, unlimited (sub)domains and MySQL5, PHP4/5, 500 GB disk storage! ; use any of these invitation codes: 216263692101; 408636009193; 846090586647; my ICQ 30160426!
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#30

12-14-2007, 09:29 PM

NationalNet. They have never taken more than 2 minutes to respond to a ticket.
WG

I play with Google.
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munki

Do Fun Shit.

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#31

12-14-2007, 09:34 PM

Originally posted by jakethedog

the dudes over at Server Provider www.serverprovider.com are awesome .. i put them through the ringer all the time .. and they keep me running smooth as silk...

w3rd...

love sami and david at sp... awesome crew.

“I have the simplest tastes. I am always satisfied with the best.” -Oscar Wilde
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Snake Doctor

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#32

12-14-2007, 10:19 PM

When I first got into this business I switched hosts literally every few months for the first two years or so. Then someone recommended Techie Media.

I've been with Techie Media for 5 years or so now.

I left them once, (last year actually) because I got offered a ridiculously low price by another "name" hosting company.
The support was horrendous and I left for another "name" company
(By "name" I mean people who aren't resellers, they were big companies, they've both been mentioned in this thread a few times)

The 2nd company wasn't able to get my stuff right either, so I RAN back to Techie Media and I swear I'll never leave again.

sig too big
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HunkyLuke

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#33

12-15-2007, 05:08 AM

NationalNet for sure! Just do a search on this forum to see for yourself. Phone call support answered within 3 rings and tickets within 5 minutes.

Want in on the best? We have some great specials on right now! email me your requirements on [email protected] and I will get you a great deal :D
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#34

12-15-2007, 05:26 AM

I used to host over at Phatservers some years ago and they where amazing.

Free BTC! (Yes, really. Free ₿itcoins.)
Signup with ONLY your Nickname, Email and Password. You can also refer people and get even more.
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#35

12-15-2007, 05:31 AM

Originally posted by D2222

I have no problems with http://colo-cation.com/

Cool! Very happy there myself as well...

i like waffles
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Worldnet

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#36

12-15-2007, 05:41 AM

You get what you pay for. HE.NET is not cheap, but they have kicked ass for years.
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#37

12-15-2007, 05:46 AM

UglyDucky Dedicated hosting.......hands down the best service (^_*)

ICQ: 266990876
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#38

12-15-2007, 05:51 AM

Originally posted by spooky181

www.splitinfinity.com has been by far the best in our experiences...

i second that! ariel and karlin are the best!

---
Busy ranking websites on Google...
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ExtremeBank_Adam

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#39

12-15-2007, 05:54 AM

National Net!

ExtremeBank.com, the EXTREME program for the Pornicate.com Network of sites:
Naughty Alysha, Roxy Raye, Buddha Bang, Angie Noir, Fisting Sex, Extreme Ty & many more.
Email: adam [at] extremebank.com | ICQ: 331-797-412
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#40

12-15-2007, 06:28 AM

Originally posted by ExtremeBank_Adam

National Net!

+1
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Shagbunny

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#41

12-15-2007, 06:29 AM

i'd have to go with webair, very fast
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hateman

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#42

12-15-2007, 07:16 AM

Originally posted by bbwebmaster

webair
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Karupted Charles

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#43

12-15-2007, 07:21 AM

The big boys use Nat Net for a reason. 6 years and were still happy with them. Very quick ticket turn around or call a tech 24 hours a day.

TPF 2010 "They are eating our sausages!"
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ronbotx

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#44

12-15-2007, 07:22 AM

Originally posted by WarChild

Hands down Swiftwill Communications. Dweeks has been keeping my shit up and running for 5+ years.

For an adult host, they are the best I've ever seen. ISPrime would be my second choice.
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#45

12-15-2007, 07:40 AM

www.isprime.com They host bangbros for example... Good AND fast support on tickets by email/icq/phone

REAL 24/7/365 support by REAL ppl IN the DC. Not that you get a cellphone of the only guy running the 'company'

Questions?

ICQ: 125184542
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Boss Traffic Jim

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#46

12-15-2007, 08:05 AM

Originally posted by Snake Doctor

When I first got into this business I switched hosts literally every few months for the first two years or so. Then someone recommended Techie Media.

I've been with Techie Media for 5 years or so now.

I left them once, (last year actually) because I got offered a ridiculously low price by another "name" hosting company.
The support was horrendous and I left for another "name" company
(By "name" I mean people who aren't resellers, they were big companies, they've both been mentioned in this thread a few times)

The 2nd company wasn't able to get my stuff right either, so I RAN back to Techie Media and I swear I'll never leave again.

Well said mate, I also have had a few servers at a few of the diffewrent hosts that post on gfy and have come to the conclusion that The number 1 supporft by far is TechieMedia and the prices are also very competitive. These guys are very good at what they do.
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#47

12-15-2007, 08:11 AM

Mojohost! We have never had a ticket go more than 10 minutes unanswered, and they always come up with solutions. Amazing support ;)

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RobertD

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#48

12-15-2007, 09:01 AM

NationalNet, no question. Been there since Feb '99

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Adultnet

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#49

12-15-2007, 09:11 AM

http://imdedicated.com/

TrafficCashGold Paying Webmasters Since 1996!
Awesome Conversions! Fast Weekly Payments! Over 125 Tours!
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#50

12-15-2007, 10:32 AM

Powerstorm.net. I've been hosted with them for 5+ years now and couldn't be happier. The offer email, trouble ticket system, phone, IRC and skype support.

Shane
Webmaster Wednesday - Internet Radio For Webmasters
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