I never ever book models via phone. Like requiring that would be a dealbreaker. I used to occasionally have models who wanted to chat on the phone, but my feeling was that it is not a date. This is never an issue any more, probably for the generational issue mentioned.
Why do you all want to chat talent up on the phone beforehand? I get why you might want to see them in person before booking and I get why you'd decide to just trust that they still look like their pics and the pics are not overly retouched. But what does their phone chat have to do with what they will look like on camera?
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