If you choose to go the way of issuing a refund, then Trixxxia's suggestion would be the way to go, most professional I think.
But I still like the "take one for the team" approach, and agree with the reasoning behind it as well. One more chargeback isn't going to make a difference, and if they are scamming you it will soon flush them out.
But I still like the "take one for the team" approach, and agree with the reasoning behind it as well. One more chargeback isn't going to make a difference, and if they are scamming you it will soon flush them out.






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