anyone real familiar with OC3 networks?

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  • paytonrain
    Confirmed User
    • Sep 2003
    • 483
    #1

    anyone real familiar with OC3 networks?

    I am setting up a few websites at OC3 networks and for some reason can't get the domain names pointed correctly to the right folders.

    I have been talking to them for 2 weeks about how to get this fixed through emails and on the phone and it is still not getting fixed.

    So is someone familiar with their system that might be able to point out something that could be wrong.
    Tags: None
    • milan
      Confirmed User
      • May 2005
      • 800
      #2
      I find it hard to believe but I would love to check this for you on this one, jump on our 24/7 Live Help or open a ticket right now I will have someone take care of your issue.

      Our system is easy to use so this must be some communication issue.
      QuadraNET - ICQ:2222 15312 - milan [nosp@m] QuadraNET.com
      24/7 "REALLY ON-SITE" Support - Completely Premium Network
      Public & Private Network, Remote Reboot, Private VLANs
      99.99% Guaranteed Network Uptime / BGP4 Multihomed
      24/7 LIVE CHAT, Phone and Ticket Support
      1-888-5-QUADRA

        Comment

        • paytonrain
          Confirmed User
          • Sep 2003
          • 483
          #3
          I have someone new working on it I think. It seems someone new got one of my emails and is fixing the problem for me. But if he don't take care of it I will get in touch with you right away.

          I need to get back online this weekend for sure. A month of downtime pretty much killed all my traffic.

            Comment

            • Klen
              • Aug 2006
              • 32234
              #4
              Live support is your friend

                Comment

                • kobi_d
                  Registered User
                  • Jul 2007
                  • 3
                  #5
                  Hi paytonrain,
                  our support guys were helping you all along,
                  by the last reply i see they fixed all the issues,
                  please, in the future let us help you from the start before
                  you install any third party application, we will be glad to help with that and bring you up at the shortest time .
                  if you have any problem with support requests, please email me directly at [email protected]

                  OC3 NETWORKS
                  99.99% Guaranteed Network Uptime / BGP4 Multihomed
                  24/7 LIVE CHAT,Phone and Ticket Support
                  1-877-OC3-NETWORKS
                  kobi_d [at] oc3networks.com

                    Comment

                    • Klen
                      • Aug 2006
                      • 32234
                      #6
                      Originally posted by kobi_d
                      Hi paytonrain,
                      our support guys were helping you all along,
                      by the last reply i see they fixed all the issues,
                      please, in the future let us help you from the start before
                      you install any third party application, we will be glad to help with that and bring you up at the shortest time .
                      if you have any problem with support requests, please email me directly at [email protected]
                      Hi Kobi

                        Comment

                        • kobi_d
                          Registered User
                          • Jul 2007
                          • 3
                          #7
                          Hi KlenTelaris

                          OC3 NETWORKS
                          99.99% Guaranteed Network Uptime / BGP4 Multihomed
                          24/7 LIVE CHAT,Phone and Ticket Support
                          1-877-OC3-NETWORKS
                          kobi_d [at] oc3networks.com

                            Comment

                            • pornask
                              So Fucking Banned
                              • Aug 2006
                              • 6518
                              #8
                              Originally posted by paytonrain
                              A month of downtime pretty much killed all my traffic.
                              That sucks dude

                              Do you know what was the issue (provided it's solved by now)?

                                Comment

                                • paytonrain
                                  Confirmed User
                                  • Sep 2003
                                  • 483
                                  #9
                                  yes the support guys were helping me all along telling me to upload everything in the appropriate folders like they already were. So I would delete the files and do it again and again and again.

                                  I figured it must have been some quirk maybe somebody else here had dealt with since it apparently is something on the server end because it is forwarding my sites weird.

                                  I will get ahold of you if I have any other issues and it looks like someone might have figured out the problem and I re-uploaded everything again and we will see if it is fixed.

                                  I am in no way putting down OC3 or causing drama because everyone has been more then helpful just unable to pin down the issue so I don't want anyone to think I came here to cause a problem.

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