Problems can occur on any project...communications and creative problem-solving skills are important criteria, which I use to help me differentiate the great companies from the average ones.
After getting burned by a few designers, I hired JeyP and IDS Adult to do a complete redesign of my ADG website (Mansion Productions MAS based CMS), as well as some other projects (WP blog, galleries, etc).
Based upon past performance, I would not hesitate to hire JeyP/IDS Adult again.
Feel free to e-mail me if you have any questions.
ADG