Hello, I am replying to this thread after several weeks due to the fact I was attending a
medical urgency with my 1 year daughter. During the time I was offline everything was handled by people who work with me at the office , but I couldn't reply directly to this customer myself. As soon as the emergency was off I contacted him ( that was around 5 weeks ago) to ask him what he needed done in order to have the project finished stating very clear that we will do what was necessary to have it finished.
I never got a reply. What we realized is that he posted a message on this board trying to badmouth about us.
This is the story behind :
- This customer was quoted for a full personalized tour design with Elevated X integration for just $1000
- The customer only paid $500 ( the agreement was 50% to start , 50% when is finished )
Bottom line: this customer ended up having a Full Tour Design & Elevated X integration for only $500 with a delayed delivery date.
There were delays , and I really apologize for that . I even sent a customer an email telling about my family urgency.
I can't understand that after having the work done and paying only half of it he has the right to badmouth about us, knowing that I've been trough a
severe Medical urgency with my daughter.
Thanks everybody for their emails and phone calls about this thread including:
Vlad
AJ from Elevated X
Sharky
Jenni Dahlin
Brad
Seemybucks