moniker - any chance of support?

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  • Jel
    Confirmed User
    • Feb 2007
    • 6904
    #1

    moniker - any chance of support?

    Day 2 now of wondering why I've been billed twice for the same domain renewals, any chance one of your staff can get their thumb out their ass and answer my emails?
    Tags: None
    • suesheboy
      Confirmed User
      • Nov 2002
      • 5211
      #2
      Call them.
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        • Jel
          Confirmed User
          • Feb 2007
          • 6904
          #3
          yanks can't understand my accent

          While I'm here though, and on the off chance they might reply, why is domain privacy renewed a week or 2 before the domains are? I assume so that you can make easy $$$ by renewing privacy on domains unchecked for auto-renew, and set to drop, but was just wondering.

            Comment

            • 2intense
              Too lazy to set a custom title
              • Dec 2009
              • 12496
              #4
              always i get response in about 2-3 hours
              Most Affordable Firewall & Malware Protection for Linux Servers

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                • suesheboy
                  Confirmed User
                  • Nov 2002
                  • 5211
                  #5
                  Originally posted by Jel
                  yanks can't understand my accent
                  What the hell does baseball players or dentists have to do with this?


                  J/K Talk slowly and clearly and you should be fine.
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                    • u-Bob
                      there's no $$$ in porn
                      • Jul 2005
                      • 33063
                      #6
                      they don't monitor the boards anymore..

                        Comment

                        • signupdamnit
                          Confirmed User
                          • Aug 2007
                          • 6697
                          #7
                          I think I saw AmeliaG from SpookyCash had the same issue recently. You might want to see if she ever got it resolved and if so how.

                          You don't like my posts? Put me on ignore or fuck right off. I'll say what I want.

                            Comment

                            • CYF
                              Coupon Guru
                              • Mar 2009
                              • 10973
                              #8
                              Bari no longer works at Moniker, and no one from Moniker monitors this board anymore.

                              Best bet is to email them.
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                                • Barefootsies
                                  Choice is an Illusion
                                  • Feb 2005
                                  • 42635
                                  #9
                                  Last few ticket submissions seemed to take roughly 2 days to get a reply/resolution.

                                  Should You Email Your Members?

                                  Link1 | Link2 | Link3

                                  Enough Said.

                                  "Would you rather live like a king for a year or like a prince forever?"

                                    Comment

                                    • CYF
                                      Coupon Guru
                                      • Mar 2009
                                      • 10973
                                      #10
                                      Originally posted by Barefootsies
                                      Last few ticket submissions seemed to take roughly 2 days to get a reply/resolution.

                                      yeah, support has sadly been going downhill for quite a while it seems. Really used to like moniker but I prefer other registrars now.
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                                        • Jel
                                          Confirmed User
                                          • Feb 2007
                                          • 6904
                                          #11
                                          3 days of no reply to my emails, fun and games on the phone it is then. Sheesh.

                                            Comment

                                            • Jel
                                              Confirmed User
                                              • Feb 2007
                                              • 6904
                                              #12
                                              wtf...

                                              Phone

                                              Toll-free in the U.S. and Canada: 1-800-688-6311
                                              Outside the U.S. and Canada: 1-954-861-3500

                                              So I dial 1-954-861-3500 and get through to the blind and deaf directory enquiries in Scotland whose number is 195 o_0

                                                Comment

                                                • CurrentlySober
                                                  Too lazy to wipe my ass
                                                  • Aug 2002
                                                  • 38955
                                                  #13
                                                  Originally posted by Jel
                                                  wtf...

                                                  Phone

                                                  Toll-free in the U.S. and Canada: 1-800-688-6311
                                                  Outside the U.S. and Canada: 1-954-861-3500

                                                  So I dial 1-954-861-3500 and get through to the blind and deaf directory enquiries in Scotland whose number is 195 o_0
                                                  Try 001-954-861-3500
                                                  Last edited by CurrentlySober; 05-31-2012, 02:02 AM.


                                                  👁️ 👍️ 💩

                                                    Comment

                                                    • Jel
                                                      Confirmed User
                                                      • Feb 2007
                                                      • 6904
                                                      #14
                                                      cheers mate. They're shut lol, fucking hell, fml...

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