CCBill "Web Verify" feature is destined to native English speakers, but, fortunately, the adult business is not limited to the North American continent.
What about the vast majority of inhabitants of this planet who are not English proficient enough to be understood in a phone call with an American interlocutor???
That's my case and it's also the case of many members or potential members of our sites and that's precisely this kind of people whose credit card are frequentely denied by CCBill scrub.
We use a cascading billing option with CCBill as our first payment processor and Epoch as our second processor. It's amazing to note that a big percentage of the transactions denied at "pre-authorization" by CCBill are accepted by Epoch and that, AT THE END, the final percentage of chargebacks is inferior with Epoch than with CCBill???
I guess that there could be some improvement in the CCBill so called "scrub" but to ask people to call CCBill to verify their credit card is definitively not an option for a few billions of potential customers located in the rest of the world.
