Hi Everyone,
I posted a response to concerns about our "Web Verify" feature in a different thread:
https://gfy.com/showpost.php?p=18967665&postcount=10
I think the underlying concern in this thread is that we modified our scrub to be harsher or more strict after releasing the feature, but that simply is not the case. We released the "Web Verify" feature in response to client and affiliate demand for a softer scrub and as a mechanism to increase new transaction approvals. We did not modify VScrub settings after releasing "Web Verify".
We sincerely apologize for all the confusion surrounding this release. Our intentions were to address our client and affiliate needs yet we somehow missed that mark by sending an inappropriate message. We are taking a lot of things into consideration after receiving such negative response surrounding "Web Verify" and we are considering allowing clients to disable the feature on a case-by-case basis. However, the "Web Verify" feature will remain enabled on all CCBill accounts until we reach a decision to allow the feature to be disabled.
I encourage anyone that has additional questions and concerns to either post them here or contact our support department directly.
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