You can email
[email protected] - if you do please include the response you got.
Also please keep in mind your temp password is sent to you in your reset request.
It looks like this
Password Recovery Request
A password recovery request was initiated for account
[email protected]. If you did not initiate this procedure please contact us immediately.
New temporary password:
YOUR TEMP PASS IS HERE
In order to finalize changing your password we need your authorization.
Please use the following data to authorize the password change request.
Authorization key:
YOUR AUTH KEY WILL BE HERE
1. How can I get back my forgotten password?
Just follow these steps to restore your password:
Go to
www.paxum.com
Select "Login" from menu
Select "Forgot my password"
Follow the instructions on the page
Check your email to get your password
2. How can I change my password?
Steps to change the password:
Go to
www.paxum.com
Select "My Profile" from top right menu. (next to Log in / Log out)
Select "Change password"
Type in the new password
Save your changes
Keep in mind you must include a special character within your new password aswell.
I have yet to get all the info regarding your problem so this is not necessary directed towards you just in general if anyone is having troubles reseting their password.
Chris