One of my clients got this in her email. It says her account was closed yet I was still able to log into it, so I think it might be a fake:
Date: Thu, 19 Apr 2012 16:46:58 +0200
Subject: Important message about your Verotel account
From:
[email protected]
To:
[email protected]
Dear merchant,
You have been a beloved Verotel merchant for the
last couple of years and we thank you for that!
However, we want to bring you some news about
MasterCard and VISA and their new registration
requirements.
These requirements include:
We need to identify you. This means that we
need a copy of your identification;
We need to register you with the credit card
companies. A total of EUR 500.00 application and
registration fee applies for your registration;
We board your account under a new service name:
Verotel Basic. This is the new name for smaller
accounts like the one you have;
You need to sign a new Verotel agreement that
outlines the do's and dont's within the new
registration requirements of both MasterCard
and VISA.
We have investigated your account and found out
that your total revenue per week is less than EUR 100.00.
We can understand that you cannot afford the EUR 500.00
application and registration fee. Therefore we have
terminated your account per today, April 19th 2012.
You may decide to pay the EUR 500.00 application and
registration fee. For your account that means that we
would like to receive this amount up front by wire.
Please do not forget to include your Verotel ID in your wire.
Please refer to the PDF file for the banking details.
If after one year your account is in good standing and
has an average volume of more than EUR 100.00 per week
we will not charge you for the following year.
If you decide to pay the amount of EUR 500.00 application
and registration fee please contact us immediately by
email (
[email protected]) and we will re-authorize
your account again. Your payment should be available in
our bank account by May 1st at the latest.
Please note that all moneys owed will be normally paid
according to our terms and conditions.
Please note that the application and registration fee
are VISA and MasterCard fees per merchant; not per website.
So if you have websites elsewhere please consider the
possibility to add these website(s) to your Verotel Basic
portfolio.
We hope to continue to do business with you and are
looking forward to your decision.
Kind regards,
Verotel Merchant Services BV
J.W.A. Zuurbier
It also had an attached PDF. No news about this on the Verotel site. She is forwarding it to
[email protected] but are there any Verotel people on here right now that can confirm if this is real or not?