Originally Posted by Paul Markham

The person you were speaking to wasn't selling the hotel room. He was taking an order.

he was basically an order taker, filling in a form. someone who was "selling" the hotel would ask questions that related to what he had to offer without revealing the price. something like this.

We have a beautiful Presidential suite that has a bedroom, lounge with a dining table and chairs for 4, leather sofa with two armchairs and a jacuzzi with a sauna. Plus bath, shower and separate toilet. It's excellent for entertaining people and also offers superb views of the sea.

A bit over the top, still it shows what a salesman does and an order taker does. Obviously the speech can be shortened and for other rooms it would go down in scale.

A salesman doesn't ask for budget before selling his product/services.

The above is basic selling and marketing.

So way over Damian's head.

Still for £170 a night I'm sure you're not staying at the Savoy.