Quote:
Originally Posted by AAB
Maybe they responded by marking your ticket as "solved" before anyone bothered to deal with it. I was looking into them but decided otherwise when my ticket with sales was marked as solved after an implication was made that someone would follow up regarding my specific request but with ticket marked as solved, nobody did. Needless to say - no business from me.
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You could be right because i only got a 2nd reply after i asked if someone was working on the problem. I wonder if the first person who replied closed the ticket.
Edit, i don't know if in a ticket system in the first place as i simply used my email to contact them. Not sure how they handle that over there.