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Esinem · 02-10-2012, 09:23 AM

I posted a support enquiry 10 days ago and not a squeak back from support. I further note their EU sales and support lines are down. Is this their normal 'service' level?

As I have a very small niche site and would therefore be reluctant to add the cost of getting a full merchant account with annual CC fees, what would be the recommendation? CCBill? Do I need to offer several provider options? Sorry for the dumb questions but I'm new to all this. Consequently, a provider who can offer me some tech assistance with the integration would be good.

02-10-2012, 09:23 AM
Esinem Registered User Industry Role: Join Date: Jun 2011 Location: London. UK Posts: 88	Zombaio support...or lack of? I posted a support enquiry 10 days ago and not a squeak back from support. I further note their EU sales and support lines are down. Is this their normal 'service' level? As I have a very small niche site and would therefore be reluctant to add the cost of getting a full merchant account with annual CC fees, what would be the recommendation? CCBill? Do I need to offer several provider options? Sorry for the dumb questions but I'm new to all this. Consequently, a provider who can offer me some tech assistance with the integration would be good.