Quote:
Originally Posted by VS brad
Just got into the office to dig a little deeper into the original poster?s comments. All of the programmers are not in for a couple more hours but I can try to shed some light using the information I have:
- I looked up the WL show in one of the screen shots and pulled all of the customers from the mailing list associated with that affiliate code.
- 6 of the 7 records found are listed as the whitelabel and one of them (created February 2, 2011) is associated with Flirt 4 Free.
- Currently our system does not update the user?s mailing list sitekey association if they create a new account via a whitelabel or vice versa if an existing record already exists.
- The affiliate tracking logic works regardless of the domain used. If the customer is associated with your affiliate account they remain that way. I know that doesn?t address your branding concern, more on that below.
Listen, if there is a problem somewhere in the email logic I would love nothing more to fix it. We built our white label system in the interest of providing powerful tools to affiliates to extend their brands and create revenue.
I would kindly ask that you drop me an email (brad at vs dot com) and forward me a couple of those emails from your screenshots so that I can have the guys pull all of the log information when they get to the office. We can still discuss the situation here in this forum; I just need to have some more information.
We are not shying away from the issue you raised; if there is a problem somewhere in the logic it will be addressed but as it stands right now I can?t see the details. We have done a lot of work over the past 4-months to improve our mailing methodology in an effort to drive repeat business (which makes affiliates more money).
Sincerely,
Brad |
I made multiple accounts on all 3 of the white labels I have with you below, using different free email providers for each.
- CamBoysChat.com
- CamBoyToys.com
- CamGirlsSex.com
Never did I visit F4F or signup to anything but my white labels with the email addresses I used to test all 3 white labels. All the accounts that I made receive F4F marketing emails, all of them. The two newest accounts I made just to test the reply I received saying that you absolutely do not target white label customers with F4F emails. They both received F4F marketing emails in less than 24 hours from the white label sign up.
I will gladly forward all of the emails I received on this issue, dating back to the middle of January, and provide all of the screen shots I have. They contain the same information and quotes provided in this thread. I will go do that now.