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I don't really see the issue here either. I understand your point of not wanting to confuse the surfer, but plenty of membership sites offer support links to multiple processors all over their sites. I have never run into an issue where a user has complained of being confused about which biller they are using.
We have support links to Epoch, CCbill and WTS on our websites. We mention all of their names and the billers seem happy for it. Our customers are smart enough to know they can either cancel with the biller information included in their signup email, or they can contact our customer support and we can direct them to the proper biller or cancel the membership for them.
You make a valid point, but not one that should keep you awake at night. You mentioned they require you to put the code on your site or pay the Registration fee. You also mentioned that you have a good processing relationship with them, which means there is value in you continuing to do business with them. I highly doubt their link will cost you $1000 in lost business over the life of your processing account with them.
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Sharky
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