View Single Post
Old 01-31-2012, 07:24 AM  
vdbucks
Monger Cash
 
Industry Role:
Join Date: Jul 2010
Posts: 2,773
Quote:
Originally Posted by Barefootsies View Post
This smells like bullshit. No offense to the O.P..

My guess is the same shit that happened to me. They want/need their details on the payment page (or whatever it was) for MasterCard or one of the credit cards. Citing that it was some sort of banking requirement. You simply had to cut and paste some code, and throw it on the join page if memory serves.

Annoyance? Sure. I do not like threats of losing my account for some minor b.s.. But it's no different than a merchant account where they have their own list of demands of things you MUST have on your website, or you are not going to be in compliance. Rules of the game.

Your 2cents are bullshit because quite simply, you are wrong.

Their review reply:
Quote:
Unfortunately we cannot approve your site as you are missing the Merchant Identification Script required by MasterCard Rule 5.6

Read more in MasterCard Rules Chapter 5.6 (Merchant Identification and Responsibility for Transactions): http://www.mastercard.com/us/merchan...ual_public.pdf

Zombaio is your service provider and will handle the current Merchant Identification Requirements for you. By placing a -tag on the bottom, but over the tag of your:
** INDEX PAGE **
Your very first landing page when surfing in to your site/domain.

** PRE-JOIN PAGE **
Is the page on your server where you show the pricing options. This is the last page on your side before you send the customer to the payment processor.

** CONTACT PAGE **
The page where cardholders can contact you if they are experiencing problem with your site
Our reply:
Quote:
I read over the Mastercard requirements and nowhere does it state that we have to display the biller codes on our site''s landing/start page. Being that we use multiple billers, having your code on our sites'' start page will only lead to confusion for the surfer because on one page it''ll say zombaio, but then the join page will say ccbill for example.

Also, having your code on our site''s start/landing page has never been a requirement in the past, and again I reiterate that it does NOT state that we must do this in the mastercard requirements documentation.
Their reply:
Quote:
It's the acquirer that requires the merchant identification script to be added on the landing page, since it's their responsibility to ensure that this information is displayed to the cardholder we have to follow their requirements in order to get a site approved.

Please add the identification script to the landing page of your site and you should get the site approved by both our risk department and our acquirer.
The info is displayed on the pre-join page when that cascade is active. And is displayed on our support page 100% of the time (along with info from our other processors.)

Having this on the index/landing page tells the user right off the bat who they'll be paying through... infomation that will be wrong 80% of the time. As I said above, this will do nothing but confuse visitors and create distrust for our site, causing them not to join.

And again, since you seem to have missed it... this have NEVER, EVER been a requirement in the past, and we were NEVER, EVER contacted about this regarding any of our other sites they process for.

So how about knowing what you're talking about before giving your worthless 2cents?
vdbucks is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote