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I hosted with Quadra for a few years and generally didn't have too many problems with them. Their support could be iffy sometimes (i.e a ticket being put on hold indefinitely with no answer), but 99% of the time it was great.
Sucks to see your situation. I experienced something VERY similar with one of the more reputable hosts here a few years ago and lost a big chunk of business back then. So I feel your pain.
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