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Old 12-16-2011, 03:52 PM  
rowan
Too lazy to set a custom title
 
Join Date: Mar 2002
Location: Australia
Posts: 17,393
Quote:
Originally Posted by Stephen View Post
A better question might be, "How often have you not purchased because there isn't a phone number on the sales/order page?"

Comfort is everything to cautious consumers.
Contact page too. I'm less likely to buy from a site which has a simple email form as its contact page, rather than one which [also] displays a phone number and office address.

I acknowledge that a one man op can perform just as well, maybe even better, but unless someone has specifically recommended them I'll most likely move on.
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