Is when there is an email contact on the page and they never reply to emails. For example, if you have a webpage for a restaurant and you say 'email us to place a reservation' but you never check that email address (or at least reply) then you suck.
Has happened three times at least this week where I have been to a site for a fairly major restaurant or off-line store where they make a big deal of 'email us with questions or to make a reservation, etc and never hear back. I bet most of these places would fire staff that didn't answer the phone when a customer called..same thing in my view
/rant ..lol
Has happened three times at least this week where I have been to a site for a fairly major restaurant or off-line store where they make a big deal of 'email us with questions or to make a reservation, etc and never hear back. I bet most of these places would fire staff that didn't answer the phone when a customer called..same thing in my view
/rant ..lol
now i call, and i make sure to get the name of the person that i spoke to..
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