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Old 10-27-2011, 07:28 AM  
Talia_Payoneer
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Join Date: Sep 2010
Posts: 337
Quote:
Originally Posted by cooldude7 View Post
i hate it., when i try to contact your support by live chat and by using email support., your guys just dont understand my issue and you guys/your representatives keep telling/giving me worthless info which i already know.,

thanks for your time.

my issue.,

I promote webcamwiz.com, now i have funds in there and previously my payment option was cheque so as for now i have payoneer card with me,
1-2 days back i logged in to the webcamwiz.com and selected "payoneer" as a payment method in webcamwiz.com.
so it asked me to associate/attach/bind my current card with the sponsor webcamwiz.com so that they can transfer me funds.

so i clicked the link, that opened in new window on payoneer.com, so i could apply for either new card or enter my current card details and associate/attach/bind my card with the sponsor webcamwiz.com.

so i filled the form, like card number and DOB, username and pw..,
then i hit submit.,
i got
ACCESS DENIED

Thats the issue.

your guys keep telling me that my country's "India"'s regulation have changed so i cant use the card.,

i know that and i dont even want to use the card, i just want to accept the money ....

i can login to my account in payoneer dashboard using t he pw so pw isnt the issue.

if you still dont understand the issue, then please hit me up.,

you dont understand how hard it is to control anger and not to use vulgar words after quitting drinking and smoking.

thanks for your time.
have a gr8 day ahead.,
Hey

Can you please email me from the account that you have on file with us? I will take care of this (though it may take a couple of days since we have to change your account). The problem is that, since you can't use the card, we can't "attach" a new partner to it. Email me and I will have your account "converted" and we'll get you bank transfers up and running. I'm very sorry about the problems you had with our reps - once I have your email, I can see the conversations and talk to our support managers to make sure this issue is understood.
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Talia Klein
Director of Community at Payoneer
Email [email protected]
Email me about becoming a Payoneer sponsor
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