Quote:
Originally Posted by AmeliaG
I actually think Zombaio over-communicates. Other billers don't send out notices every time some little thing changes and people do tend to flip out every time Zombaio notifies their clients about an outage or whatever.
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Yes, this is true. But we think it is more important to actually notify even minor problems and take the bad-will.
If I were a customer of Zombaio, I would like to have that information.