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Hi All,
First of ALL our rates are available on our web page, that is the general signup rates. Your specific rates can be found in ZOA. If you have an account with "problem" your rate might be a bit higher than the standard rate but NEVER 23%. Our problem account is at most at 10.9 + 2-5% penalty surcharge.
The reason for why we have raised our fees is to make room for clients using both Zombaio and RedPass to get REALLY low processing rates compared to those who are not using RedPass (a way to boost RedPass) which will be launched this year.
We know that the international wire fee is a pain for many. That is why we are piloting ACH and European SEPA payments with very good result and it will be released for all clients within weeks.
Since we pay daily, you may get bashed with banking fees if you have 100 USD floor limit, and we really recommend you to set at least weekly payouts or specify a floor limit.
Anyway... ACH and EU SEPA will cut down the payout fees dramatically.
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