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Old 10-16-2011, 12:05 AM  
lagcam
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Join Date: Jul 2007
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Quote:
Originally Posted by Michael O View Post
We charge $3.5 for US checks.
We changed banks because our old bank caused issued a couple of times where they did not send the wire on times, they were cheap and our new bank CommerzBank is a little more expensive but a lot more reliable ,we only charge what it is costing us to send the wire.
Michael I think the problem here is that your bank is using correspondent intermediary banks who are also hitting your customers with a charge which means that in most cases there is the $10 Zombaio wire fee, the $20 intermediary bank fee and then again often a receiving bank fee. Still not excessive when compared to other processors but as one of the main benefits of using Zombaio was the ability to get more frequent payouts, these costs add up, and it is now significantly less cost effective to get your "daily payouts". In short you are killing one of the reasons to choose Zombaio.

You also have never communicated the $3.50 US check option. Previously your check fees were higher than wires because Zombaio didn't like sending checks. Where are you sending these checks from? And what is the estimated delivery time to a US address?

And as for Redpass..... you are now officially the last person in the world who believes that will ever happen so you really should stop talking about.
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