10-02-2011, 08:01 AM
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It's 42
Industry Role:
Join Date: Jun 2010
Location: Global
Posts: 18,083
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I think dealing ethically with your customer is uncommon today but when the customer receives this sort of treatment -- the customer's "loyalty factor" definitely increases toward your firm.
However, you must have the product (content) that customer wants to get to that point ...
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